What are the responsibilities and job description for the Hardware Asset Manager position at Leidos?
Description
We are seeking a highly organized and detail-oriented Hardware Asset Manager to support the lifecycle management of IT assets across enterprise environments, specifically within the U.S. Department of Justice (DOJ). The ideal candidate will have hands-on experience with ServiceNow, including Hardware Asset Management Pro (HAM Pro), and will be responsible for maintaining accurate asset records, ensuring compliance, and supporting continuous improvement in asset management processes. This position is based in the Washington, D.C. area and requires on-site presence to manage physical hardware assets and collaborate with key stakeholders.
- Oversee the full lifecycle of hardware assets from procurement through disposal, ensuring data accuracy and policy compliance.
- Maintain and update hardware asset records within ServiceNow, utilizing HAM Pro for advanced asset tracking and reporting.
- Perform regular audits, reconciliations, and updates of asset inventories to ensure integrity of hardware asset data.
- Coordinate with procurement, logistics, and IT operations teams to track the deployment, transfer, and decommissioning of equipment.
- Monitor compliance with asset management policies and procedures, identifying gaps and recommending improvements.
- Generate reports and dashboards from ServiceNow to support operational decisions, audits, and executive briefings.
- Maintain an internal knowledge base of asset management processes, tools, and documentation.
- Author and maintain Standard Operating Procedures (SOPs) related to asset intake, deployment, tracking, and disposal.
- Ensure timely data entry and tagging of new assets, coordinating with vendors and receiving teams as needed.
- Support incident and change management processes by providing accurate asset data.
- Assist with hardware refresh projects, inventory control processes, and surplus equipment handling.
- Train and guide stakeholders on asset management best practices and proper ServiceNow usage related to assets.
- Detail-Oriented: Meticulous attention to asset accuracy and documentation.
- Process-Driven: Able to follow and improve structured workflows and procedures.
- Independent: Works with minimal supervision and takes initiative to solve problems.
- Collaborative: Works effectively across procurement, IT, and logistics teams.
- Analytical: Capable of interpreting data, trends, and reports to drive decisions.
- Communicative: Clear and proactive communicator with both technical and non-technical audiences.
Job Requirements:
Education & Experience:
- Typically requires a high school diploma with a minimum of 3 to 5 years in IT asset management, with a focus on hardware.
- 2 years of hands-on experience working with ServiceNow, including HAM Pro module.
- Strong understanding of hardware asset lifecycle processes in a government or enterprise setting.
- Familiarity with ITIL best practices for asset and configuration management.
- Experience supporting federal environments or DOJ components is preferred but not required.
- Expertise in ServiceNow, specifically with the Hardware Asset Management Pro (HAM Pro) module.
- Proficiency with Microsoft Excel and asset data reconciliation tools.
- Familiarity with asset tagging, barcoding, and hardware inventory control systems.
- Active Public Trust clearance or ability to obtain one.
- Ability to lift and handle IT equipment as part of inventory activities.
- Excellent organizational skills and a strong commitment to accuracy.
- Ability to travel up to 10% for asset site visits, audits, and coordination activities.
Original Posting:
April 17, 2025For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $44,200.00 - $79,900.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Salary : $44,200 - $79,900
