Demo

IT Systems Technician

Leidos
Columbia, MD Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/25/2025

Description

Leidos is excited to present a fantastic opportunity for an IT Systems Technician within our National Security Sector's Cyber & Analytics Business Area . Join our dedicated team and contribute to cutting-edge initiatives in Security Engineering, Computer Network Operations, and more. At Leidos , we prioritize our employees with competitive benefits such as Paid Time Off, 401K with a 6% company match, Flexible Schedules, Education and Training Support, and much more. Be a part of making a meaningful impact in National Security!

As an IT Systems Technician , you'll join our Leidos Service Center IT support team, working under our IT manager to ensure the stability and performance of thin clients, servers, and network architecture, including Cisco and Juniper fiber switches and Passive Optical LAN networks. You'll engage in hands-on hardware tasks, including deploying, repairing, and upgrading network equipment while prioritizing service requests through a customer ticketing system.

Key Responsibilities :

  • Environment Management : Keep Microsoft-based servers, databases, PCs, and network printers running efficiently.
  • Network Connectivity Support : Deploy and troubleshoot local LAN PON systems, including ONTs, and make adjustments to the fiber infrastructure as needed.
  • Hardware Maintenance : Provide hardware support, asset destruction, and monitor UPS systems in secure locations.
  • User Assistance : Offer Tier 1 support for Cisco VOIP Phone systems and maintain communication with 600 tenants.
  • Service Desk Management : Manage service desk tickets, resolve cabling issues, and provide occasional on-call support.
  • Project Management : Plan and implement IT improvements, ensuring timely and cost-effective delivery, while pursuing ongoing training.
  • Physical Requirements : Be prepared to move or lift up to 60lbs and visit three additional sites within 6 miles.

Basic Qualifications :

  • Education : Bachelor’s Degree in a related technical field with one or more years of relevant IT experience.
  • Skills : Strong independent thinker and communicator, proficient in Microsoft Office tools.
  • Willingness to Learn : Open to administering Motorola / Arris Optical Line Terminal (OLT) and ONTs.
  • Physical Ability : Capable of lifting up to 60 pounds.
  • Security Clearance : Must possess an active Top Secret / SCI with Polygraph.
  • Preferred Qualifications :

  • ITIL Foundation certification
  • Security TIA Certification
  • Microsoft Certified Professional
  • Original Posting Date : 2025-02-14

    This job requisition is expected to remain open for at least 3 days from the original posting date; the anticipated close date is no earlier than 3 days afterward.

    Pay Range : $50,050.00 - $90,475.00

    The Leidos pay range for this position is a general guideline. Compensation varies based on responsibilities, education, experience, and other factors.

    Salary : $50,050 - $90,475

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