What are the responsibilities and job description for the Senior VoIP Solutions Engineer position at Leidos?
Description
Join our dynamic team as a Senior VoIP Solutions Engineer! In this role, you will be instrumental in troubleshooting intricate VoIP systems and implementing advanced solutions. We value excellent problem-solving abilities and collaborative teamwork among highly skilled professionals.
You will work with both domestic and international teams across different time zones, requiring strong communication skills and the flexibility to manage multiple tasks effectively. Your ability to excel in cross-functional teams will be key to achieving notable outcomes in a timely manner.
Primary Responsibilities :
Install, configure, and troubleshoot Asterisk-based PBX / SBC systems, peripherals, and IP phones
Monitor the entire VoIP infrastructure and provide regular performance reports
Collaborate with the Chief Engineer to optimize VoIP systems
Ensure continual uptime, performance, and security of VoIP systems
Document and enforce VoIP standards to maintain quality
Travel OCONUS as required
Maintain VoIP system / network in our lab located in Chantilly, VA
Basic Qualifications :
Bachelor's degree with 12 years of experience OR Master’s degree and 10 years of experience OR 16 years of relevant work experience combined with college coursework and certifications
Extensive hands-on experience with VoIP systems, Session Border Controllers, and VoIP peripherals; eagerness to learn Asterisk
Proficient in managing dial plans, IVRs, SIP, IAX, RTP, DIDs, codecs, and other relevant protocols
Strong understanding of traditional telephony systems, including PRIs, BRIs, FXO / FXS, and circuit-switching
Effective knowledge of the OSI model, firewalls, IP routing, switching, VLANs, and QoS / COS concepts
Experience with network monitoring, diagnostics, and analytics tools
Proficient in installing, configuring, and troubleshooting servers
Hands-on experience with Linux operating systems, such as Ubuntu and CentOS
Able to work both independently and collaboratively, demonstrating professionalism with all stakeholders
Desired Qualifications :
Subject Matter Expert (SME) in VoIP telecommunications and associated protocols
Certification as a Digium Certified Asterisk Administrator (dCAA) and / or Digium Certified Asterisk Professional (dCAP)
CCNA / CCNP Voice certification
Experience working OCONUS
Original Posting Date : 2024-12-17
The position is based in our Chantilly, VA lab.
Pay Range : $126,100.00 - $227,950.00
This pay range serves as a general guideline and does not guarantee any specific salary. Factors such as job responsibilities, education, experience, knowledge, skills, and abilities will be considered when extending an offer.
Salary : $126,100 - $227,950
