What are the responsibilities and job description for the Customer Success Specialist position at LEIF JOHNSON FORD II LTD?
Job Details
Description
About Leif Johnson Automotive:
Leif Johnson Automotive is a leading automotive retail group in the region, representing some of the most popular and prestigious brands such as Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, and GMC. With multiple dealerships within our network, we offer unparalleled inventory access and an exceptional customer experience. We are now looking for motivated and customer-oriented individuals to join our sales team at our Monahan's location.
Job Description:
As an Automotive Sales Consultant at Leif Johnson Automotive, you will be responsible for guiding customers through the vehicle purchase process. You will provide a high level of customer service, build lasting relationships, and contribute to the overall success of our dealership. You will also be responsible for maintaining up-to-date product knowledge and staying informed about current promotions and incentives.
Responsibilities:
- Greet and assist customers in a welcoming and professional manner
- Understand customer needs and preferences to provide personalized recommendations
- Present and demonstrate vehicle features, options, and benefits
- Maintain up-to-date knowledge of current inventory, pricing, promotions, and incentives
- Provide accurate and timely information to customers on financing and leasing options
- Collaborate with the sales team to meet or exceed monthly sales targets
- Maintain strong relationships with customers through regular follow-up and post-sale support
- Attend and participate in regular sales meetings and training sessions
Qualifications
- High school diploma or equivalent required; post-secondary education in sales or a related field is an asset
- Previous experience in automotive sales or a customer-facing role is preferred but not required
- Excellent communication, interpersonal, and negotiation skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and attention to detail
- A valid driver's license and a clean driving record
- Availability to work flexible hours, including evenings, weekends, and holidays
What We Offer:
- Competitive compensation package with an attractive commission structure
- Comprehensive training program and ongoing support for professional growth
- Excellent opportunities for advancement within the company
- Friendly and supportive work environment
- Employee discounts on vehicle purchases, service, and parts
Join our growing team and take advantage of the exciting opportunities available at Leif Johnson Automotive. If you are passionate about helping people find their perfect vehicle and providing an exceptional customer experience, we want to hear from you!
