What are the responsibilities and job description for the Customer Success Specialist position at LEIF JOHNSON FORD II LTD?
Job Details
Description
At Leif Johnson Auto Group, we would be nothing without our successful sales team. We're seeking a sales representative to help us sell the products and services that our customers have grown to rely on. The sales representative will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner, and the ability to showcase our offerings in a compelling way. Often tasked with giving presentations, attending networking events, and attending trade shows, it's essential that our sales rep be personable and professional.
As an Automotive Sales Consultant at Leif Johnson Automotive, you will be responsible for guiding customers through the vehicle purchase process. You will provide a high level of customer service, build lasting relationships, and contribute to the overall success of our dealership. You will also be responsible for maintaining up-to-date product knowledge and staying informed about current promotions and incentives.
Objectives of this Role
- Represent our company's products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs
- Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics
- Generate leads and build relationships, planning and organizing daily work schedule to call on existing or potential sales outlets
- Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field
Daily and Monthly Responsibilities
- Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities
- Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered
- Possess in-depth product knowledge and be able to conduct demos and relay objection handling
- Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, often utilizing product demos and presentations
Qualifications
Qualifications:
- Previous experience in automotive sales or a related field preferred
- Excellent communication and interpersonal skills
- Strong negotiation and presentation abilities
- Ability to build and maintain lasting customer relationships
- Tech-savvy, with experience using CRM systems and digital retail tools
- Detail-oriented and able to work independently and as part of a team
- Commitment to continuous learning and self-improvement
What We Offer:
- Competitive compensation package with an attractive commission structure
- Comprehensive training program and ongoing support for professional growth
- Excellent opportunities for advancement within the company
- Friendly and supportive work environment
- Employee discounts on vehicle purchases, service, and parts
