What are the responsibilities and job description for the Front Desk Receptionist position at Leisure Dental?
Overview:
Leisure Dental is looking for a Front office receptionist to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. Our office runs at a steady pace, and we take pride in creating a comfortable, supportive experience for every patient who walks through our doors. Ideal candidate must have Dental Office/Dental Receptionist experience.
Summary:
We are looking for a friendly, professional, and organized Front Desk Receptionist to be the face of our dental office. In this role, you’ll be responsible for creating a welcoming environment for patients, managing the daily schedule, handling phone calls, and coordinating front office operations. A strong understanding of dental insurance, claims, and patient billing is essential, but just as important is your ability to communicate clearly, multitask effectively, and contribute to a positive team atmosphere. This is an excellent opportunity for someone who enjoys both administrative work and meaningful patient interaction in a fast-paced dental setting.
- Greet and check in patients with professionalism and warmth
- Answer phones, schedule appointments, and manage the daily schedule
- Verify dental insurance benefits and obtain pre-authorizations
- Collect co-pays and manage patient billing inquiries
- Maintain accurate and confidential patient records
- Collaborate with clinical team to ensure efficient patient flow
- Provide excellent customer service and support a positive patient experience
Qualifications:
- Minimum 1 year of dental front desk experience required
- Experience working in a dental, medical, or other health-care office, preferred
- Strong knowledge of dental insurance, billing, and claims
- Experience with Dentrix Ascend preferred
- Excellent communication and multitasking skills
Office hours:
Monday closed, Tuesday-Thursday 8a.m.-5p.m, Friday 9a.m.-3p.m,
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Schedule:
- No weekends
Experience:
- Dental receptionist: 1 year (Preferred)
- Dental office: 1 year (Preferred)
Ability to Commute:
- Norfolk, VA 23505 (Required)
Ability to Relocate:
- Norfolk, VA 23505: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25