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Leisure Village West Association is hiring: Community Manager in Manchester Town

Leisure Village West Association
Manchester, MI Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/12/2025

Position Overview

Reporting to the Board of Trustees, the Community Manager leads all facets of the HOA operations on a day-to-day basis, including staff management, Board process management, community engagement, vendor management, project management, and budget development. The position operates within the policies and guidelines set forth by the Board of Trustees, Master Deed, By-laws, Restrictive Covenants, the New Jersey Planned Real Estate Development Full Disclosure Act, New Jersey Department of Community Affairs regulations, and the New Jersey State Not-for-Profit Corporation Law.

LVW has been successfully and professionally managed for many years, with particularly important improvements to operations and infrastructure implemented over the past five years. Going forward, we are seeking to build on these improvements, further upgrading infrastructure and improving the member experience, while exercising exceptional fiscal responsibility. To that end, the Board welcomes candidates with the experience, ideas, and mindset to challenge the status quo and help LVW achieve its goals.

Example Responsibilities :

  • Collaborate with the Board of Trustees to determine management priorities.
  • Provide guidance and advice on Association matters to the Board.
  • Supervise the operation of the Maintenance, Grounds, Recreation, IT, and Administrative Departments along with other functions.
  • Manage performance and development of staff.
  • Determine capital improvement projects for Board approval.
  • Provide project management and oversight for all major projects.
  • Prepare annual HOA budget for Board review and adoption.
  • Develop, recommend, and implement (upon Board approval) policies and procedures for all aspects of HOA management.
  • Make key operational decisions.
  • Manage key communications to HOA members.
  • Organize and participate in Board, committee and project team meetings.
  • Conduct bidding and contract for professional and maintenance services.
  • Prepare financial statements and reports, working with financial services team.
  • Negotiate HOA contracts for routine services, subject to Board and Association Counsel approval.

Key Characteristics :

The person in this role must have a strategic perspective, while also managing the complex day-to-day operations of LVW. This requires an agile professional with high intellectual and emotional intelligence, deep expertise in association management, and exceptional leadership skills. The person must also be skilled in public relations, contract negotiations and oversight, financial operations, project management, and infrastructure operations and maintenance.

The ideal candidate will have a passion for the community association management profession, with experience shaping and enhancing community association operations. This person will understand and strive for superior service and exceptional standards of quality to deliver great member experiences.

The Community Manager will be an outgoing, genuine, and personable leader who will eagerly meet and work with HOA members. They will have strong communication and facilitation skills, both in writing and as a public speaker. They will represent and promote the HOA with the highest level of personal and professional conduct both within and outside of LVW.

This professional will inspire and develop department managers and staff members with proven leadership skills, utilizing team building, team member motivation, and professional training in pursuit of a collaborative and productive work environment.

Finally, the Community Manager will be an exceptional problem solver, approaching challenges with an interdependent mindset. That is, they will seek input and engagement from all key stakeholders, and collaboratively drive toward solutions.

Candidate Qualifications and Experience

Must have :

  • At least five (5) years of community association management experience.
  • Certification as community association manager through the Community Associations Institute.
  • Superior knowledge of best practices for a 1,500 unit community association.
  • Successful oversight and implementation of budgets of $5MM or higher.
  • Experience with project management.
  • Experience managing staff members with varied skills and experience.
  • Experience deploying new systems / technology / processes in a community association.
  • Experience engaging with governing / regulatory bodies (e.g., local municipalities, county, state, and federal agencies).
  • Experience contracting with and managing vendors and professional services providers (lake management, engineering, construction / maintenance, road maintenance, etc.).
  • Demonstrated business and financial acumen.
  • Strong written and verbal communication skills.
  • Excellent word processing, mathematics, and computer skills.
  • Capable of working extended hours, including evenings, weekends, and holidays as necessary.
  • Ideal, but not required :

  • Bachelor’s degree in Business Administration, Finance, Public Administration, or related, including relevant coursework.
  • Pesticide Applicator license.
  • Certification as Large-Scale Manager (LSM) through the Community Associations Institute.
  • Experience with managing and maintaining infrastructure associated with an artificial lake / pond.
  • Experience guiding an association through significant infrastructure improvements (e.g., roads, utilities, construction, and related administrative matters).
  • Leisure Village West Association (LVW) is a gated, active, adult 55 resort condominium association consisting of 2,692 single-story attached units with approximately 3,800 residents located on 825 fenced-in acres, 25 miles of roads, and 60 miles of sidewalks located in the heart of the beautiful Jersey Shore.

    The community is organized as a homeowners’ association (HOA). The HOA’s By-laws call for the establishment of a Board of Trustees, which governs residential land use, maintains common roads, grounds, and amenities, provides public safety support, and enforces HOA rules.

    LVW – Key Facts

  • Ownership : Member Owned and Controlled
  • Board Size : Seven (7) trustees
  • Committees : Administration, Finance, Architectural, Community Services, ADR, Election, others as needed
  • Number of Properties : 2,692 single-story attached units; 21 models
  • Number of Residents : Approximately 3,800
  • Total Budget : Approximately $12 Million
  • Contribution to Reserves (not including Operations) : Approximately $2.3 MM
  • Staff size : Over 100 employees
  • Direct Reports : Maintenance Manager, Grounds Manager, Recreation Manager, IT Manager, Financial Administrator
  • Roads : All roads (25 miles) are owned and maintained by LVW
  • Lawns : 350 acres
  • Type : Direct Employer

    Address : 959 Buckingham Drive, Manchester, NJ 08759

    Application Information

    Instructions :

    Interested applicants must apply by email to LVWCareers@gmail.com, include "Community Manager Position" in the subject line, attach their resume / CV (including a list of verifiable references), and provide their salary requirements.

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    Salary : $2

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