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SENIOR DIGITAL SPECIALIST - DENTAL

LEIXIR DENTAL LAB GROUP
Oldsmar, FL Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

The Company : Leixir Dental Laboratories are full-service state-of-the-art dental labs which offer a complete range of leading-edge dental products. Our labs represent a perfect balance between innovative technology and traditional methods. We are the leader in state-of-the-art cosmetic and restorative dentistry, and our labs are committed to providing you with the best, most up-to-date products, and services.

Senior Digital Specialist

Location : Flexible with 50% Travel

Job Description :

Leixir is seeking a Senior Digital Specialist to join our team and assist in the development and execution of our digital strategy aimed at enhancing customer experience, optimizing internal digital workflows, and integrating digital solutions across the business. This role requires a highly motivated individual with a deep understanding of digital dentistry, strong communication skills, and the ability to collaborate across teams. The Senior Digital Specialist will play a key role in managing and supporting the execution of strategic digital initiatives, requiring 50% travel to various Leixir labs, partner / vendor events, and customer offices.

Key Objectives of the Role :

  • Assist in the management and support of Leixir’s digital strategy to achieve the following goals :
  • Increase digital case submissions as a percentage of total cases submitted.
  • Aid in the integration digital approaches and best practices to maximize customer and business opportunities.
  • Proactively identify and commission digital outputs to improve customer outcomes and enhance the overall experience.
  • Support discovery processes to evaluate Leixir's current digital integration and identify areas for improvement.
  • Help create and support a digital integration roadmap aligned with the company’s overarching digital strategy.

Daily and Monthly Responsibilities :

  • Provide support to the sales team, lab teams, and all Leixir employees on digital workflows and the digital ecosystem.
  • Act as a liaison between the Leixir labs and the sales force, ensuring smooth communication and digital workflow understanding.
  • Assist with development and deployment of digital training materials and content for internal teams and external customers.
  • Collaborate with the marketing team to assist in the production of digital content for Leixir’s social platforms, email campaigns, video recordings, educational materials, and more.
  • Represent Leixir at partner / vendor events, particularly within the retail and Dental Service Organization (DSO) space, focusing on digital resources.
  • Coordinate training efforts with iOS vendor partners to support digital ecosystem integration, including intraoral platforms, 3D printers, desktop lab scanners, and design software.
  • Provide in-person and virtual training to doctors, dental assistants, hygienists, and sales team members
  • Help maintain an internal digital training schedule and provide additional testing and support when necessary.
  • Manage digital partner relationships and communicate with internal divisions to ensure seamless digital integration.
  • Assist in analyzing performance metrics related to remakes and scan quality, assisting with data analytics and reporting.
  • Conduct market research and trend analysis to ensure Leixir maintains a “Digital Industry Standard” level of support.
  • Participate in internal discussions to align the digital strategy with company and customer needs.
  • Perform other duties as assigned to meet the evolving digital demands of the company.
  • Skills and Qualifications :

  • Minimum of 2 years’ experience with intraoral technology and a strong understanding of digital dentistry and adoption.
  • Deep knowledge of digital workflows from dental practice to lab and the integration of digital tools in the dental ecosystem.
  • Deep knowledge of IOS workflows from basic Full Arch to All-on-X
  • Excellent time management, organizational skills, and the ability to prioritize tasks effectively.
  • Strong verbal communication skills, with comfort in presenting to small and medium-sized groups across various forums.
  • Demonstrated knowledge and experience with digital trends, industry standards, and emerging technologies in the dental space.
  • Ability to adapt to changing circumstances and evolving digital needs.
  • Must be willing to travel up to 50% of the time, including to international locations as required.
  • Acknowledgement

    The responsibilities outlined in the job description provided indicate the minimum level of knowledge, skills, and / or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

    Location :

    This position is remote. Our network of dental laboratories spans six states, with labs in Florida, Connecticut, Maryland, Mississippi, Rhode Island, Texas, and New York. The Leixir Home Office is in Tampa, Florida.

    Interview Process

    As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved.

  • Information Screening : The Talent Manager will have a 20-to-30-minute phone conversation focused on relevant work experience, compensation, role overview, and answering any questions you may have.
  • Panel Interview : 60-minute interview with two to three key members of the team. This will take place at the lab and will dive deeper into the role, technical knowledge, and requirements of the position. The candidate will have the opportunity to meet the team, tour the workplace, and gain a better understanding of the job’s functions.
  • Offer : The Talent Manager will reach out with the details of the informal offer for discussion. After all the details of the informal offer are finalized, the formal offer letter and job description will be sent.
  • Culture :

    Leixir's company culture is all about keeping it real. We totally get that work is just one part of life, so we make sure our employees have plenty of time to kick back and enjoy themselves. But don't get us wrong – we take our work seriously too! We believe that every person on our team brings something unique to the table, and we love celebrating that individuality. Plus, we're all about teamwork – we know that we're stronger together than we are alone. And we show our team members how much we appreciate them with frequent employee appreciation events. At Leixir, we believe that when our employees are happy and valued, we all win!

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    Job openings at LEIXIR DENTAL LAB GROUP

    LEIXIR DENTAL LAB GROUP
    Hired Organization Address Charlotte, NC Full Time
    Job Description Job Description The Company : Leixir Dental Laboratories are full-service state-of-the-art dental labs w...

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