What are the responsibilities and job description for the Receptionist position at Leland Management, Inc?
Description
Join our Team! Leland Management is seeking a Receptionist for a busy and fast paced Homeowners Association in Homosassa, FL. This position will work directly with the Management Team, fielding most inquiries by phone, walk-in, email, or other correspondence. This position provides an excellent opportunity for a highly motivated individual to learn the business fundamentals and further their experience in the Communication Association industry. The position is full-time (Monday thru Friday from 8:30am to 5:00pm) with competitive pay and excellent benefits.
Job Duties:
· Provide clerical support to include but not limited to answering telephones, emails, photocopying, and data entry.
· Receive and welcome all residents and visitors to the office.
· Document uploads to document imaging management software.
· Assist residents with questions posted by phone, email or face-to-face.
· Assist with meeting packet preparation.
· Maintain the community bulletin board, job board, set-up conference room, etc.
· Greet residents and visitors in a friendly and professional manner.
· Provide information, directions, and assistance to residents and guests.
· Handle inquiries and resolve issues or direct them to the appropriate person.
· Generate Work Orders/Service Request and follow up with residents/staff
· Maintain files and reports on various computer programs such as Microsoft Word, Excel, Power Point, and management software.
· Assist in other tasks or projects as requested by management or other employees.
· Performs other administrative or office duties as required or as assigned.
· Any additional duties assigned by the manager or association.
Knowledge, Skills & Abilities:
· Strong customer service, communication and interpersonal skills.
· Excellent organizational skills
· Proficient and working knowledge of Microsoft Applications (Work, Excel, and Outlook)
· Ability to work independently or as a team member.
· Ability to work with sensitive information and maintain confidentiality.
· Ability to meet stringent deadlines.
· Time management and a diligent work ethic.
Working Conditions
This position typically operates in a professional office or residential environment. Availability to work Monday through Friday 8:30am – 5:00pm.
Salary : $15
