What are the responsibilities and job description for the Operations Manager - Bootcamps position at Leland?
Leland’s mission is to unlock human potential by making the world’s expertise more accessible. We do that through a platform that connects people with coaching, content, and courses that can can help them achieve their most ambitious career and educational goals. Since our founding in 2021, we’ve helped tens of thousands of people reach their most ambitious goals, raised $19M from world-class investors, and built the industry leader in educational and career coaching.
As the Operations Manager over Bootcamps, you will play a critical role in designing, staffing, and executing our cohort-based courses covering topics within job recruiting and school admissions. You will work closely with coaches on Leland’s platform and collaborate with internal teams to create seamless and effective learning experiences for course participants, empowering them with the tools to achieve their career and academic goals. Our ideal candidate is someone interested in diving into operations at a high-growth startup, detail oriented, and a resourceful executor. If you're excited about building world-class courses and have the skills to make them successful, we'd love to hear from you!
Key Responsibilities:
As the Operations Manager over Bootcamps, you will play a critical role in designing, staffing, and executing our cohort-based courses covering topics within job recruiting and school admissions. You will work closely with coaches on Leland’s platform and collaborate with internal teams to create seamless and effective learning experiences for course participants, empowering them with the tools to achieve their career and academic goals. Our ideal candidate is someone interested in diving into operations at a high-growth startup, detail oriented, and a resourceful executor. If you're excited about building world-class courses and have the skills to make them successful, we'd love to hear from you!
Key Responsibilities:
- Design course outlines, formats, and structures that optimize participant engagement and outcomes.
- Staff bootcamps with qualified instructors, ensuring the best possible learning experience.
- Coordinate with expert coaches from our platform to develop session curriculum, slide decks, and interactive assignments.
- Manage logistics for bootcamp operations, including scheduling, communication, and participant support.
- Continuously improve bootcamp processes to enhance efficiency and scalability.
- Collaborate with our marketing team to ensure bootcamps are effectively promoted and filled with the right participants.
- Oversee feedback collection and iteration processes to maintain and improve bootcamp quality.
- Scrappy and resourceful: You find creative solutions to challenges and make things happen with limited resources.
- Growth-minded: You constantly think about how to scale bootcamps while maintaining exceptional quality.
- Process-oriented: You have experience in process management and thrive in optimizing workflows.
- Effective executor: You have a track record of getting things done efficiently and with high quality.
- Reliable self-starter: You take initiative, manage your workload independently, and meet deadlines consistently.
- Strong communicator: You can effectively coordinate with multiple stakeholders, including instructors, coaches, and internal teams.
- Experience with coordinating group events, seminars, or panels is a plus.
- Join a high-growth consumer marketplace startup focused on helping people achieve their goals by connecting them with expert coaches
- Opportunity to take part in building a world-class design team
- A collaborative, high-energy environment where your contributions have a direct impact
- Competitive salary and benefits
- The chance to join a passionate team helping people achieve their career and educational dreams
