Store Manager

Lemon Tree Gifts - Hanover

Gift Shop Manager

(Serious and Qualified Inquiries Only Please)

Spring brings rebirth and change...

...and perhaps also an exciting new opportunity for You?!

We are offering a fun and rewarding managerial position with competitive pay, generous employee discount, paid parking space behind store, and paid time off.

You are offering your boutique retail management experience, enthusiasm and dedication for the work, attention to detail, excellent customer service and communication skills, and the highest level of reliability.

If you are a hard-working, experienced, passionate, organized, self-motivated and dedicated Retail Store Manager, then consider talking with us!

About Us

Lemon Tree is a very special gift shop in the heart of Hanover, steps from the Dartmouth Green and the Hanover Inn, and dangerously right next door to Lou's Bakery and Restaurant! If you are looking for a job that puts you in daily contact with wonderful customers from all over the world; if you enjoy being surrounded with an incredible variety of fun, beautiful and very interesting products; if you love interacting with people, providing exceptional customer service; if you get jazzed by the thrill of the sale; if creating beautiful displays tickles your fancy; and if you prefer being part of a small family business rather than a larger corporate entity, then this job is for you!!!

Responsibilities & Duties

• Sales: Strong sales leadership (preferably in a high-end environment), regularly training all staff – by example – in the art of low-key, relational sales leading to long-term customer loyalty
• Operations: Responsible for all day-to-day store operations, under oversight of owners. This includes, but is not limited to, shipping and receiving, pricing and preparing product for sales floor, dealing with missing and defective product, tracking inventory and helping to anticipate re-order needs, re-stocking, participating in identifying new product, keeping the store clean and tidy
• Staff: Motivate and train staff in Lemon Tree procedures, product knowledge, and superior customer service standards; handle staff issues
• Financial: Oversee accuracy of daily sales reports & balancing of cash drawer
• Technology: Regular Social Media photos/postings, help to implement POS system, including staff training, some data entry, and report development
• Merchandising: A passion (and skill!) for creating and maintaining visual excellence in product display and merchandising, in accordance with Lemon Tree visual standards
• Marketing/Advertising: Assist with and contribute to marketing and advertising strategies

Qualifications & Experience

• Previous retail sales and management experience preferred
• Strong basic math skills
• Computer, Point of Sale (POS) essential, social media experience ideal
• College degree preferred, High School degree required

Personal Attributes

• Committed to excellence in your work and willing to work hard to achieve daily tasks and goals
• High level of integrity and trustworthiness
• Mature, reliable, responsible, calm demeanor, not easily rattled
• Self-motivator who loves all aspects of retail!
• Demonstrates excellent communication skills
• Gracious, warm, friendly, customer service oriented
• Upbeat, positive attitude and ready to work in an often high-paced, fun & exciting environment. Energetic!
• Comfort level with our wide variety of visitors - locals, students, international visitors, tourists, and Dartmouth parents and alumni
• Accurate, organized and detail-oriented

Additional Requirements

• Professional attire, demeanor, and appearance by adhering to company dress standards that are reflective of the lovely environment that Lemon Tree offers our workers and customers. This includes no visible tattoos or facial piercings. The Store Manager sets the example for all other employees.
• Willingness to be respectful of and promote a positive company image to our customers
• Ability to work flexible 5-day work week, to include some nights, weekends and holidays
• Willingness to spend time learning details of product information
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work well in a team-driven atmosphere
• Ability to stand for long periods of time
• Ability to lift and mobilize medium to large items up to 40 lbs., while utilizing appropriate safety techniques
• Ability to go up and down stairs quickly, carrying product, and to kneel, bend, twist, stretch and stoop when working on displays and putting away product
• Uphold store maintenance and cleanliness standards
• Comply with all company policies and procedures

Benefits

• Competitive annual salary, commensurate with experience
• Paid personal leave
• Generous employee discount
• Paid parking space directly behind store
• Working in a beautiful, fun and happy environment!

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Paid time off

Shift:

• Day shift

Application Question(s):

• Please tell us about your previous retail management experience and about your interest in the management position at Lemon Tree Gifts. (Please note that applications without a response to this question will not be considered.)

Education:

• Associate (Preferred)

Experience:

• Retail management: 2 years (Required)
• Retail sales: 3 years (Required)

Ability to Commute:

• Hanover, NH 03755 (Required)

Ability to Relocate:

• Hanover, NH 03755: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000