What are the responsibilities and job description for the HVAC Service & Install Manager position at LEN THE PLUMBER LLC?
HVAC Service/Install Manager - Acree Sarasota, FL
Join the team at Acree, a trusted name in residential HVAC services, known for its commitment to quality, customer satisfaction, and employee development. We're seeking an HVAC Service and Install Manager to lead and inspire our talented team of Service Technicians and Installer at our Sarasota branch. This role is perfect for a driven leader passionate about exceptional customer service, team-building, and operational excellence.
At Acree, we believe that our employees will take great care of our customers because we take great care of our employees. Everybody Wins!
Why work for Acree Plumbing Air & Electric?
- Weekly Pay!
- No 24/7 On-Call
- Free On-site Barber
- Provided Gas Cards
- Company Vehicle provided
- Career advancement our Plumbing, Install and HVAC department managers started as techs at Acree, and now they run the show!
- Celebrate Wins! - Company-paid seasonal and annual events.
What Youll Do:
As the HVAC Service/Install Manager, you will lead a team of skilled Service Technicians and Installers, ensuring top-notch customer service, technical excellence, and operational efficiency.
Key Responsibilities:
- Leadership & Coaching: Provide ongoing training, mentorship, and development to Technicians, tailoring support to individual needs.
- Performance Management: Monitor daily metrics and hold your team accountable for achieving revenue, customer satisfaction, and productivity goals.
- Operational Oversight: Collaborate with dispatch to align service calls with technician expertise, manage team schedules, and ensure optimal field coverage.
- Team Building: Recruit, train, and retain top talent, fostering a culture of collaboration, trust, and excellence.
- Customer Engagement: Resolve customer issues promptly, ensuring a seamless service experience.
- Field Support: Conduct onsite visits for quality assurance, technician engagement, and on-the-job training.
- Strategic Collaboration: Partner with branch and operations leadership to implement strategies that drive growth and efficiency.
- Technology Integration: Support technicians in using digital tools like Service-Titan for seamless operations.
What Makes You a Great Fit?
Leadership Skills:
- Proven ability to inspire, mentor, and mobilize a technical team to achieve high performance.
- Strong interpersonal skills with a customer-first mindset.
Technical & Business Acumen:
- Knowledge of HVAC systems and the ability to train and guide a technical workforce.
- Strong organizational, problem-solving, and analytical skills with a focus on achieving business goals.
Qualifications:
- 3 years of management or sales experience in the service industry (HVAC preferred).
- High School Diploma required; college degree preferred.
- Proficiency in Microsoft Office applications and familiarity with inventory management and logistics.
What We Offer:
- Compensation: Based on experience.
- Benefits:
- Medical, dental, and vision insurance.
- Health Savings Account (HSA).
- Short-Term and Long-Term Disability (company-paid).
- Life and AD&D Insurance (company-paid).
- Additional coverage options: critical illness, hospital indemnity, and pet insurance.
- Work Tools: Company-provided laptop and cell phone.
- PTO & Work-Life Balance: Paid time off and holidays.
Ready to Lead with Purpose? Apply Today!
We are a NEXSTAR company, focused on great quality HVAC work and exceptional customer service.
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
