What are the responsibilities and job description for the Financing Analyst - AR BILLING ANALYST position at Len the Plumber?
Job Description
Job Description
Financing Business Analyst / AR BILLING ANALYST
New Position just added, as our Finance / Accounting Team grows!
ON-SITE POSITION : Will be Full Time / Exempt in our beautiful Columbia MD Corporate Office!
LOCAL MARYLAND / DC AREA CANDIDATES ONLY, PLEASE
We are seeking a detail-oriented and knowledgeable Financing Business Analyst - part of our AR Team - to oversee all of our financing platforms offered to customers. This role involves working closely with customers, technicians, and internal teams to ensure seamless financing processes, accurate documentation, and timely payment processing. The ideal candidate will have strong communication skills, a deep understanding of financing options, and the ability to troubleshoot and resolve issues efficiently.
This is NOT an IT or Data Analyst position - It is part of our Accounting & Finance Team.
Our company provides Plumbing & HVAC Services to mostly Residential Home-owners / Property Owners - and many times, those larger dollar work orders are Financed through a variety of platforms. This position will work in close collaboration with many members of our Team to ultimately support our Customers in these types of financial / credit transactions.
Key Responsibilities :
- Manage and oversee all customer financing platforms, ensuring alignment with company standards and available financing options.
- Provide in-depth knowledge of the different financing options available to customers and assist in helping them choose the best option for their needs.
- Support customers through the financing application process, guiding them in completing applications accurately and thoroughly.
- Assist technicians by answering questions and providing support related to financing procedures.
- Follow up with customers regarding incomplete or incorrect applications, missing signatures, and any issues related to financing.
- Revise financing applications when necessary to ensure they meet approval criteria.
- Generate, maintain, and send out financing reports for each available option on a regular basis.
- Process customer payments by charging accounts, ensuring accurate payment processing.
- Batch payments in Service Titan and ensure proper reconciliation of payment records.
- Monitor and resolve any discrepancies related to payment batches or financing issues.
- Collaborate with the finance team to ensure the timely and accurate processing of financial transactions.
- Provide ongoing support and training to team members on financing processes and procedures.
Preferred Qualifications :
Physical Demands :
Perks and Benefits That Matter :
Apply Today and Lead with Purpose!
We are a NEXSTAR company, focused on great quality plumbing work and exceptional customer service.
Disclaimer : The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
