What are the responsibilities and job description for the Crisis Hotline Specialist position at LENAPE VALLEY FOUNDATION?
New Program….New Opportunities!!! Full and Part Time Shifts Available!!
We are excited to offer this new position as a Crisis Hotline Specialist Lenape Valley Foundation’s 988 Lifeline Program! The 988 Suicide & Crisis Lifeline is a 24/7 program that provides free and confidential support to people in suicide or emotional distress. It is comprised of a national network of over 200 local crisis centers, of which Lenape Valley Foundation is proud to be a part. This is a great opportunity for new graduates or master level candidates looking to gain valuable experience in mental health and crisis services.
What We Offer:
- Significant shift differential for overnight and weekend shifts
- Training on how to properly support and provide appropriate crisis phone interventions
- Full and Part time shifts available
- Weekday & Weekend Shifts
- Daytime & Overnight Shifts
- Full Time Benefits package to include:
- Medical | Dental | Vision
- Credit available for Medical Opt-Out
- 15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference Days
- Continuing Education Assistance
- Free Access to Services to help manage and pay back your student loans
- 403(b) Retirement Plan
- Long Term Disability
- Basic Life Insurance
- Medical | Dental | Vision
What You Offer:
- Bachelor’s Degree with major coursework in psychology, sociology, social work, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education.
- Excellent verbal and written communication skills
- Computer proficiency
- Ability to perform the physical requirement of the job description, with or without accommodation
What You’ll Do:
- Answer all incoming 988 Lifeline and Lenape Crisis hotline calls to assess caller safety, treatment, and/or referral needs.
- Utilize limited clinical intervention skills to engage callers
- Actively engage with people at risk to provide support and assistance in the least restrictive setting.
- Facilitate a warm hand off to crisis workers or emergency medical services.
- Serve as a professional resource for hospital and community treatment providers
- Complete all required documentation
About Lenape Valley Foundation
Lenape Valley Foundation (LVF) is a premier, non-profit provider of essential human services since 1958. It is driven by its mission to partner with people encountering mental health, substance use, intellectual or developmental challenges as they pursue their personal aspirations and an enhanced quality of life. Evolving in response to community demand and the development of evidence-based treatment, LVF now offers more than 30 life-altering programs to residents of Bucks and Montgomery Counties.
Lenape Valley Foundation is fully committed to being an Equal Employment Opportunity Care Provider and to attracting, retaining, developing and promoting the most qualified Associates without regard to their race, creed, color, religion, gender, marital status, age, sexual orientation, national origin, veteran status, physical or mental disability, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing an environment free from discrimination and harassment, and where everyone is treated with respect and dignity.
