Family Centre Day-Time Supervisor

Position: CFC Day-Time Supervisor

Classification: Full-Time Hours/40 hours a week

Reports To: Sales and Service Manager

About Us:

Lenawee Christian Ministries provides a Christ-centered education, spiritual development, and wellness services to the Lenawee County community, centered around Jesus Christ.

Position Summary:

The Christian Family Centre exists to glorify Jesus Christ by supporting the physical, spiritual, and social wellness of our communities. The CFC Day-Time Supervisor is responsible for the oversight of the facility, staff and members throughout their scheduled hours making important decisions that represent the mission, vision, and values of CFC. Hours are primarily Day-time and Saturdays with seasonal evening shifts.

Key Responsibilities:

• Positive, engaging personality to create a memorable experience for all facility patrons.

• Intentionally be involved in the activities that are present in the facility on their shift. Be familiar with the calendar of events, remaining visible and providing oversight in the appropriate area.

• Be proactively involved in discipline or conflict issues that arise with members or guests. Use H.O.P.E principles to guide conversations. Follow intervention process and document situations through incident/accident reports.

• Be aware of and take responsibility for the treatment of First Aid and or AED machine usage.

• Complete incident reports, seeking to gain each person’s perspective of a given incident and promptly notify leadership.

• Assist staff (employees and VIPs) with member relations, specific tasks or other necessary responsibilities.

• Greet all groups and see that they receive exceptional customer service throughout their visit.

• Properly open or close assigned areas, making sure that all procedures are followed and documented.

• Conduct tours for prospective members to promote membership benefits and facilities.

• Assist with Information Desk and Café cash drops or change when needed.

• Train and Support Member and Guest Service Associates.

• Complete general clerical duties such as filing, typing, and reporting.

• Create and assign shifts for Member and Guest Service Associates.

• Assist Sales & Service Manager with any delegated responsibilities.

Qualifications:

• Christian Faith:

• Profess and demonstrate a personal commitment to Jesus Christ as Lord and Savior.

• Adherence to Christian principles and values in both personal and professional life.

• Enjoys people of all ages and the opportunity to interact with them.

• Possess the heart of a teacher and can lead others well through difficult situations.

• Assertive nature to detect, diffuse, and deal with concerns in a healthy and God honoring way.

• Ability to enforce policies and procedures in a positive manner.

• Ability to stand and walk inside & outside for extended periods of time.

• Ability to lift 50 pounds.

• CPR/First Aid/AED certification or the ability to acquire certification.

Application Process:

• Interested candidates are invited to submit their resume and a cover letter addressing their qualifications and commitment to the ministry mission to hr@lenawee.org or

• Submit Application: CFC Job Page

• Christian Family Centre is an equal opportunity employer.