What are the responsibilities and job description for the Operations Oversight Manager position at LendingClub?
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
The Operations Oversight Manager is responsible for coordinating all Operations examination and audit requests, ensuring accuracy and timely responses across all Operations business lines. Additional responsibilities include developing and executing independent reviews to test and validate Operations compliance with applicable internal policies and procedures, partnering closely with Enterprise Risk Management/Compliance and Internal Audit to identify possible risks. This position will be responsible for developing detailed action plans to address opportunities, working cross-functionally with business partners throughout the organization to mitigate and resolve future risks. This person would be comfortable with the preparation, analysis and presentation of findings to internal and external partners at all levels of the organization.
What You'll Do
About You
Lehi
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays and Thursdays.
Time Zone Requirements
Primarily MT
Travel Requirements
If you need to travel for work, LendingClub will cover your travel related expenses.
Compensation
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
SS
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
The Operations Oversight Manager is responsible for coordinating all Operations examination and audit requests, ensuring accuracy and timely responses across all Operations business lines. Additional responsibilities include developing and executing independent reviews to test and validate Operations compliance with applicable internal policies and procedures, partnering closely with Enterprise Risk Management/Compliance and Internal Audit to identify possible risks. This position will be responsible for developing detailed action plans to address opportunities, working cross-functionally with business partners throughout the organization to mitigate and resolve future risks. This person would be comfortable with the preparation, analysis and presentation of findings to internal and external partners at all levels of the organization.
What You'll Do
- Partner with Ops Oversight leaders and the Compliance Team to develop and execute Operations self-testing plans which target areas and processes presenting the highest regulatory risks
- Execute the Ops Oversight department’s testing plan and conduct other targeted reviews as needed
- Use data mining and visualization tools to organize data from various internal systems and data libraries for compliance testing, data analysis, and related reporting needs.
- Develop and perform test work and validation activities across the Operations org to assess control design and effectiveness
- Prepare self-testing reports that clearly present the results of testing and call out material findings and recommendations
- Proactively work with business management to develop appropriate corrective actions to address material findings in testing and ensure, where required, remediation is completed
- Ensure material compliance issues identified through self-testing are recorded, tracked, and reported to ensure their appropriate and timely resolution
- Prepare, deliver, and effectively communicate testing results to the Operations leadership team and the oversight committees as applicable
- Coordinate and design the intake, tracking, and coordination of all examination and audit requests for LendingClub Operations. Ensure information is accurate, complete and returned in a timely manner, and documented appropriately
- Manage deliverable content for exam and audit request items, including pulling samples directly from applicable system of record
- Work closely with business partners to design appropriate action plans to resolve any identified issues and work to quickly close gaps, remediate where necessary, and close/resolve any open items
About You
- Bachelor’s degree and/or equivalent and relevant work experience.
- 3 years of banking or financial services experience, preferably in compliance, internal control, risk management and/or audit functions.
- 3 years of experience performing compliance testing/audits or quality reviews
- Advanced Excel skills
- Tableau/SQL experience a plus
- Strong communication skills and the ability to influence decisions and drive change
- Self-starter with the ability to think independently, take ownership, and drive initiatives to resolution
- Solid analytical, problem solving, and critical thinking skills with strong attention to detail
- Ability to handle multiple priorities and rapid changes
- Sense of humor, ability to learn from mistakes, and laugh at the little things appreciated
Lehi
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays and Thursdays.
Time Zone Requirements
Primarily MT
Travel Requirements
If you need to travel for work, LendingClub will cover your travel related expenses.
Compensation
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
SS
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
