What are the responsibilities and job description for the Escheatment Operations (Max $25 / hr W2) position at Lenmar Consulting Inc.?
Job Description
Hybrid (3 days in office & 2 days WFH) days in office for training will be Monday-Wednesday
Respond to and coordinate with clients / business areas in regarding returned mail inquiries
Respond to internal and external inquiries and ensure maintenance of SLAs
Work with clients or internal stakeholders as information is required or requested
Support the reconciling of unclaimed assets as needed
Work on assigned projects on an as-needed basis to support Escheatment Operations
Identify and escalate potential process anomalies to management in a timely manner
Qualifications
Demonstrated experience identifying and addressing client needs : actively participating in discussions and meetings
Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues.
Ability to effectively present information and respond to questions from business areas, managers and clients.
Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients.
Project management capabilities.
Strong critical thinking, organizational, and problem-solving skills.
Considerable technical skills, large data management processing, and MS Excel experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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