Sr. Facilitator

Job Description

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Sr. Facilitator will join a committed and collaborative team of learning specialists passionate about the Lennar Associate experience. This role requires a highly skilled individual capable of effectively engaging diverse audiences, creating an inclusive learning environment, and delivering high-quality programs. As a Senior Facilitator, you will take on a leadership role in piloting, executing, and evaluating programs, while also mentoring other facilitators and providing strategic input to improve organizational learning and development initiatives.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

Facilitation Excellence:

• Lead and facilitate workshops (both in-person and virtually), meetings, classes, and events, employing a variety of techniques to engage a diverse group of participants and achieve desired business outcomes and behavior change.
• Stay current on industry best practices, emerging trends, and new technologies in leadership and facilitation, incorporating relevant insights into the facilitation process.
• Ensure that training is tailored to the specific needs of different teams, levels of leadership or business units within Lennar.
• Conduct all facilitator prep work, including the timely distribution of materials; communicate with learners to ensure they know dates, times, locations, and pre-work expectations; arrange room and prep any documentation/handouts.
• Cultivate a deep understanding of Lennar’s business model, systems, goals, and challenges in order to deliver training that is aligned with business priorities and reinforces Lennar’s leadership expectations.
• Demonstrate a commitment to creating memorable and impactful learning experiences (WOW moments) for Associates and business partners in multiple locations across the country.

Provide Self and Peer Feedback:

• Regularly assess personal performance and actively seek opportunities for self-improvement through reflection and feedback.
• Provide constructive and actionable feedback to peers, fostering a culture of continuous learning and development.
• Engage in open, honest, and respectful feedback exchanges, ensuring both personal growth and team development.
• Use feedback as a tool to enhance individual and team performance, supporting a collaborative and high-performing work environment.

Stakeholder & Business Partner Engagement:

• Build relationships with key stakeholders to ensure facilitation efforts meet the expectations of the business and target audience.
• Enthusiastically collaborate and brainstorm with fellow Learning and Development (L&D) team members to increase team knowledge of training products and tools as well as to grow peer relationships and effectively work together as a whole.
• Remain current on relevant policies and procedures and other internal documentation in the Learning Center and Learning Management System (this includes attending key meetings and collaborating with stakeholders in various areas of the business).
• Share field insights with the broader L&D team to ensure that training content remains relevant and effective.
• Provide regular updates and reports on training delivery, progress, and outcomes to senior leadership.

Your Toolbox

• Bachelor’s degree or equivalent combination of education and experience.
• 5 years’ experience in facilitation.
• Strong executive presence and ability to engage effectively with diverse stakeholders.
• Excellent interpersonal and communications skills, both written and verbal.
• Strong experience and ability to facilitate in-person training.
• Strong problem-solving and conflict resolution abilities.
• Highly organized with exceptional time management skills.
• Flexible and adaptable to changes in environment, processes, or group dynamics.
• Demonstrated experience in mentoring and coaching other facilitators or team members.
• Ability to adapt content and facilitation style to suit different audience needs.
• Must have technical systems knowledge (Microsoft, etc.).

Physical & Office/Site Presence Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.