What are the responsibilities and job description for the Commercial Territory Manager position at Lennox International?
Company Overview
WHO WE ARE
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
WHAT YOU WILL BE DOING
As a Commercial Territory Manager, you will develop new prospects and interact with existing customers to increase sales of products and services. you will generally focuses on local market accounts and prospects, and may be responsible for a limited number of key or named accounts.
Responsibilities:
- Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.
- Negotiate prices, terms of sale and service agreements.
- Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.
- Set account and territory plans on an annual, quarterly and monthly basis.
- Coach and mentor less experienced sales representatives as needed.
Qualifications
WHAT WE ARE LOOKING FOR
- Bachelor's degree or an equivalent combination of education and experience.
- 1 year related experience.
- Strong abilities with building relationships, listening, persuading, negotiating and managing time.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Effective at written and verbal communication.
- Intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software
WE VALUE DIVERSITY
Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
