What are the responsibilities and job description for the Counter Sales Associate position at Lennox International?
Company Overview
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
As a Counter Sales Associate, you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting sales goals. You will also effectively collaborate with your Store Manager and local team to manage inventory, maintain the appearance of the store, record received and shipped products and preparing items for shipment.
We are searching for a candidate that has a passion for customer service, committed to driving sales and interested in employee growth. If you are in search of a career with an organization that rewards performance and provides a stable and supportive environment, then Lennox may just be the place for you.
Click Here to see a video of our Counter Sales Associate daily routine:
https://vimeo.com/user37521282/download/740881471/8986aa8fe7
Duties include, but are not limited to:
- Provide a high level of customer service with product expertise and selling skills.
- Maintains appearance of store.
- Strong customer service and communication skills.
- Self-Motivated.
- Interested in advancement.
- Powerful customer presence.
- Detail oriented.
- Organizational skills.
- Enjoys being a part of a team.
- Successfully complete all assigned training within given timeframe.
- Perform other duties as assigned.
- Perform as Store Manager when needed, to include scheduling, ordering, and carrying out open/close procedures.
Compensation:
This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is between $[80% of market] – $[105% of market] annually. Factors that may affect the starting salary include geography/market and the individual’s tenure, performance, skills, education, experience, and other qualifications of the successful candidate.
Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan.
Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture:At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualifications
Requires a high school diploma or an equivalent combination of education and experience. Requires at least 5 years related experience.Strong oral and written communications skills. Expert computer skills required; Microsoft applications. Expert knowledge of HVAC systems required. Must be able to lift up to 50 lbs.
