What are the responsibilities and job description for the HVAC Technical Trainer position at Lennox International?
Company Overview
Allied Air Enterprises is a division of Lennox International. We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions. From compact residential applications to large commercial projects, Allied Aire Enterprises redefines ease-of-business through breadth of product, resources and competencies unparalleled in the market.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
WHAT YOU'LL BE DOING:
The Technical Trainer will develop and deliver training courses for training customers or technical employees in the installation, maintenance, and repair of HVAC products.
- Develop and present quality curriculum within corporate style guide and quality controls across multiple platforms such as PowerPoint, video, hands-on in person, and virtual reality.
- Understand technical documentation such as manuals i.e., owner, installation, diagnostic and flat rate in addition to service and training bulletins.
- Work with internal departments and team members to fabricate a training lab.
- Onboard new technical trainers and distributors.
- Train staff on product updates as needed.
- Prepare training facility and lab prior to training classes.
- Liaison between sales, product marketing, service department and training.
- Assist at educational and/or industry conferences.
- Potential to travel up to 30%.
- Perform other duties as assigned.
Qualifications
WHAT WE ARE LOOKING FOR:
- Requires a high school diploma or an equivalent combination of education and experience. Prefer two year college degree, HVAC degree or equivalent.
- 5 years’ experience installing, servicing, and troubleshooting residential and commercial (up to 50 tons) HVAC equipment or a minimum of 5-years installing, servicing onsite troubleshooting commercial HVAC equipment or a minimum of 3-years as a technical trainer. HVAC experience a plus.
- Ability to develop testing plans. Must have the ability to deal with shifting priorities and moving deadlines. Must be familiar with hand tools and test equipment and the technical aptitude to conduct basic start-up and troubleshooting. Occasionally lift up to 50 lbs.
- Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook, and live webinars.
- Strong oral and written communication skills.
WHAT WE OFFER:
Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.
Compensation:
This is a salaried exempt role. The salary range for this role and market is between $64,000 - $84,000 annually. Factors that may affect the starting salary include geography/market and the individual’s tenure, performance, skills, education, experience, and other qualifications of the successful candidate.
Employees in this role are also eligible for annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Benefits:
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture:At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Salary : $64,000 - $84,000
