What are the responsibilities and job description for the RDC Product Returns Technician-RES position at Lennox International?
Qualifications
Requires a high school diploma or an equivalent combination of education and experience. Requires at least 3 years related experience. Freon/Refrigerant recovery license or equivalent required. HVAC experience preferred. Working knowledge of warehousing, inventory, parts, logistics and distribution. Computer literate. General maintenance. Able to work with electronic tools for inventory management. Able to move up to 50 pounds. Able to recognize equipment and parts locations and prioritize products accordingly. Detail orientation and accuracy. Able to maintain high service and product quality standards while under pressure. Understands seasonally driven business.Job Description
The individual in this role receives and processes returns. Repairs products for return to inventory as saleable goods whether as used or with warranties.
Duties include but are not limited to:
- Verifies and processes returns; performs visual inspections of products and minor repairs on finished goods.
- Coordinates the scrapping process and any related recycling initiative.
- Unloads incoming shipments; accurately receives and puts away finished good and parts; picks, checks, and loads customer orders.
- Maintains the cleanliness, orderliness and safety of all areas of the RDC.
- Follows all safety rules, quality standards and standard operating procedures.
- Supports maintaining warehouse for order and safety.
- Assists in maintaining compliance in accordance with Lennox policy and DC Manager’s instruction.
WE VALUE DIVERSITY
Here at Lennox we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
Company Profile
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.