What are the responsibilities and job description for the RDC Office Support Supervisor position at Lennox?
Company Overview
WHO WE ARE
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization.
Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!
Job Description
WHAT YOU’LL BE DOING
As an office supervisor, the person in this position is responsible for overseeing the efficient implementation of all Regional Operations Center (RDC) administrative functions.
Qualifications
WHAT WE ARE LOOKING FOR
WE VALUE DIVERSITY
We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
WHO WE ARE
Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization.
Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!
Job Description
WHAT YOU’LL BE DOING
As an office supervisor, the person in this position is responsible for overseeing the efficient implementation of all Regional Operations Center (RDC) administrative functions.
- Supervise and support an administrative support team.
- Work with management to ensure all safety training, documentation and postings are completed and maintained.
- Ensure all incidents and publications are communicated and posted appropriately.
- Responsible for customer service in operational issues.
- Support order management, records management and develop budgets.
- Maintain SOX key warehouse controls with direction from RDC and financial management.
- Facilitate the generation of reports, maintenance logs and assist with maintaining metrics.
- Participate in other projects as assigned.
- Competitive base salary
- Excellent medical plans designed to support healthy lifestyles
- Mental and financial health programs
- Outstanding 401k with company matching
- Employee stock purchase program
- Community involvement opportunities
- Robust employee assistance program
- And much, much more!
Qualifications
WHAT WE ARE LOOKING FOR
- Requires a high school diploma or an equivalent combination of education and experience.A bachelor's degree or equivalent combination of education and experience is preferred. Requires at least 5 years related experience. Knows the principles and processes for providing customer services.
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Requires good verbal and written communication skills.
- Must have computer literacy in Microsoft Office, including Excel, Word and PowerPoint.
- Requires some experience with general office applications such as FAX and EDI.
- Prefer experience using SAP including using queries.
WE VALUE DIVERSITY
We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
Salary : $53,000 - $66,000
