What are the responsibilities and job description for the Sales Operations Analyst II position at Lennox?
Company Overview
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!
What You’ll Be Doing
Lennox International is seeking a Sales Operations Analyst to drive process innovation, support, and continuous improvement within the sales operations team. This role is instrumental in ensuring data integrity, analyzing sales and quoting processes, and identifying opportunities to enhance efficiency. The ideal candidate will work cross-functionally with sales, marketing, and distribution teams to optimize operations and drive business growth.
Key Responsibilities
Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
Employees in this role are also eligible for an annual Broad Base Bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Qualifications
WHAT WE ARE LOOKING FOR:
We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
WHAT WE OFFER
Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
This posting is anticipated to remain open until May 1, 2025.
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!
What You’ll Be Doing
Lennox International is seeking a Sales Operations Analyst to drive process innovation, support, and continuous improvement within the sales operations team. This role is instrumental in ensuring data integrity, analyzing sales and quoting processes, and identifying opportunities to enhance efficiency. The ideal candidate will work cross-functionally with sales, marketing, and distribution teams to optimize operations and drive business growth.
Key Responsibilities
- Analyze and enhance sales and quoting processes to drive operational efficiencies and improvements.
- Ensure data integrity and utilize data-driven insights to support strategic decision-making.
- Collaborate with sales, marketing, and distribution teams to improve operational effectiveness.
- Research and assess economic conditions and market trends impacting sales performance.
- Provide recommendations to refine sales strategies, techniques, and promotional efforts.
- Develop and maintain reports, dashboards, and analytical tools to support senior sales management.
- Identify new opportunities to increase market share, penetrate new markets, and improve margins.
- Maintain a high level of accuracy, transparency, and accountability in all communications and reporting.
Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:
- Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
- Decision Quality: You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
- Drives Results : You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.
Employees in this role are also eligible for an annual Broad Base Bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.
Qualifications
WHAT WE ARE LOOKING FOR:
- Must have expert knowledge of SAP query design, Salesforce CRM, and Microsoft Office including advanced knowledge of Microsoft Excel, PowerPoint, and Word.
- Must have excellent oral and written communication skills.
- Requires a bachelor's degree or an equivalent combination of education and experience.
- Prefers at least 3 years of related experience.
- Ability to assess processes and identify gaps.
- Project management skills – the ability to manage “light projects” alone and partner with stakeholders and the Senior Manager of Sales Operations on “large projects”.
- Forecast analysis experience.
- Contract Management experience.
- Strong communication – able to “translate” data into clear analytical results and recommendations.
- Strong teamwork/leadership skills – while this role does not have reports, it is a lead role and teamwork/leadership skills are key.
- Strong analytical skills with the ability to interpret complex data and drive actionable insights.
- Proven strategic thinking abilities to assess trends and implement process improvements.
- Deep understanding of sales processes, forecasting, and project management for key programs.
- Exceptional problem-solving skills, with a proactive approach to identifying and resolving issues.
- Strong communication skills, with the ability to effectively engage at all levels of the organization.
- Self-motivated with a high bias for action and accountability.
- Highly ethical and transparent communicator, addressing issues proactively.
- Experience with sales operations, reporting tools, and data analysis preferred.
We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.
WHAT WE OFFER
Lennox offers employees a variety of flexible work options. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.
- Competitive base salary
- Excellent medical plans designed to support healthy lifestyles
- Mental and financial health programs
- Outstanding 401k with company matching
- Employee stock purchase program
- Community involvement opportunities
- Robust employee assistance program
- And much, much more!
Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.
Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10 paid holidays, and 3 floating holidays per year.
Our Culture
At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!
Disclaimers
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
This posting is anticipated to remain open until May 1, 2025.
Salary : $63,200 - $82,900
