What are the responsibilities and job description for the Financial Claims Specialist position at Lenox Corporation?
Job Description
Deduction specialist
We are seeking a detail-oriented and hands-on individual to support our Account Receivable department in resolving client deductions.
Key Responsibilities:
- Track, research, process, and resolve client deductions, including promotional discounts, pricing, shipping claims, rebates, freight, product returns, and other types of deductions.
- Collaborate effectively with internal teams to solve problems efficiently and communicate with external teams to track all deductions.
- Identify trends for incoming deductions and recommend potential courses of action.
- Analyze claims to determine their validity and communicate the results to internal teams.
- Prioritize tasks, multitask, problem-solve, and make decisions independently.
- Perform other job duties as assigned by management.
Requirements:
- Minimum 3 years' experience in Accounts Receivable, specifically in deductions.
- Intermediate Excel skills.
- Strong problem-solving and communication skills.
- Strong writing and communication skills.
- System experience in D365 or JD Edwards is a plus.
- Experience working with customer portals is preferred.
