What are the responsibilities and job description for the Comfort Inn & Suites - Front Desk Agent - Full Time & Part Time position at Lenox Hotel?
Comfort Inn & Suites Boston Logan International Airport
Front Desk Agent - Full Tim & Part Time Available
The award winning Comfort Inn & Suites Boston Logan International Airport is focused on providing an exceptional experience. Boasting personal guest services, pristine room condition and complimentary breakfast buffet are just a few reasons that the Comfort Inn has been awarded the Gold Award by Choice Hotels International. Conveniently located just three miles from Boston Logan International Airport, one mile from Revere Beach, America's First Public Beach, and just minutes from downtown Boston makes the Comfort Inn ideal for any occasion.
From arrival to departure, the Front Desk Agent manages our guests' experience at the Comfort Inn & Suites. Their main focus is to provide a warm and friendly welcome to the hotel, assist the guests' with information about the hotel, and the surrounding area, juggle the ongoing activity in the hotel lobby, and ensure that all guests' needs are met from a long day of work or play. It is then important to kick start a new day with an upbeat attitude and bright smile. Guest Service Agents are responsible for checking guests in and out of the hotel, assist with reservations, concierge duties, answer phone inquiries and assist with airport shuttle dispatch. A Front Desk Agent will promote an energetic atmosphere and make sure every guest feels at home.
Applicants with availability to work a flexible schedule including nights and weekends are encouraged to apply.
Requirements :
- Must be able to lift up to 25lbs
- Required to stand for up to six (6) hours at a time
- Flexible work schedule (days, nights, weekends)
- One (1) year of guest / customer facing experience preferred
- Multi-lingual a plus