What are the responsibilities and job description for the Lenox Hotel Night Auditor / Overnight Security Agent, Full Time position at Lenox Hotel?
Full-Time Night Auditor & Security Agent
A smile tells you, you’ve arrived! The Lenox Hotel has been a fixture in Boston since 1900. Nestled in the heart of Boston’s storied Back Bay neighborhood, The Lenox offers a sophisticated hotel experience for today’s adventurous and creative-minded traveler. We boast luxurious accommodations and personalized service complete with a truly independent spirit that allows us the opportunity to connect one-on-one while customizing services for our guests. At the Lenox, we are all about empowering our team members, who are always dreaming up new ways to provide pleasant surprises for our guests. The Lenox is our guests’ home away from home while in Boston. Join us, we’ve been expecting you.
This position is a combination of a Night Audit and Security shifts. The Lenox Night Auditor/Security Agent manages our guests’ experience and safety at the hotel during the overnight hours, when our guests are enjoying a peaceful and comfortable night’s sleep. The Night Auditor's main focus is to provide a warm friendly welcome to the hotel, assist the guests’ with information about the hotel and the surrounding area, and ensure that our guests’ needs are met after a long day of work or play. You will be responsible for checking our guests in and out, assisting with requests, ensuring all locations within the interior and exterior of the building are secure. An interest and knowledge of general accounting practices is desired. The Night Auditor is fully empowered to resolve any guest issue immediately.
During the Overnight Security shift, you will be responsible for overall safety and security of the hotel, guests and employees. Security Agents must be accessible via radio to assist in any and all safety and security situations that may arise. While primarily stationed on the hotel lobby, the security agent is responsible for making sure all locations within the interior and exterior of the building are secure by conducting periodic tours. An exemplary security agent will not only make our guests feel safe and comfortable, but also be able to answer questions, provide directions, assist with luggage, valet cars and converse with guests in a warm and friendly manner.
Candidates with the availability to work overnight from 11pm-7am weekend overnights , and some 3pm-11pm Front Desk Shifts are encouraged to apply.
Requirements:
- Must be available to work weekends, holidays and overnights
- Must have excellent oral and written command of the English language
- Required to stand for up to six hours at a time
- Must be able to lift up to 50lbs
- Flexible and variable work schedule (days, nights, weekends, holidays)
- Some college preferred
- Must have a valid driver’s license
Benefits include:
Competitive Salary
Medical/Dental/Life
401k plan with generous match
Free meals
Discounted parking available.
