What are the responsibilities and job description for the Dispensing Optician position at Lens 4 Less Optical?
Lens 4 Less Optical Inc.
About Us
Lens 4 Less Optical Inc. is a family owned optician and retail practice that has been in business for over 25 years. We are based in Southern California and have locations in Oceanside and San Marcos. We are currently looking for an enthusiastic individual, with experience in the field (or related field), to join our team.
Job Description
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Use prescription information from the doctor and the patient’s preferences, face shape and other factors to help select the appropriate pair of eyeglasses, frames, and lenses.
- Give product recommendations to patients based on their vision needs and lifestyle, such as frame construction, lens material and lens coatings.
- Take accurate measurements of each patient’s face and optical details to ensure a comfortable and proper fit before ordering frames.
- Adjust new frames using optical tools or pliers to get a closer and more accurate fit on the patient’s face when the patient has problems with comfort or poor vision.
- Maintain a clean and visually appealing daily optical display by organizing the stock of eyeglasses, sunglasses and accessories.
- Complete additional office tasks regularly such as preparing invoices for patient orders, ordering inventory and tracking orders in the system.
Educational Requirements/Preferences
High School Diploma or Equivalent
2 years experience in customer service or the optical field
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Health insurance
Schedule:
- Day shift
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Sales Experience: 1 year (Preferred)
- Optical Experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Multiple locations
Salary : $20 - $30