Assistant Director, Student Financial Aid Services

Title

Assistant Director, Student Financial Aid Services

Department

Student Financial Aid Services

Reports To

Director of Financial Aid for Compliance & Operations

Position Type

Staff

Position Summary

The Assistant Director is responsible for the management of one or more federal, state, and institutional programs. Assists and supports the director in the administration of student financial aid programs in compliance with federal, state, and institutional regulations. The position reports to the Executive Director of Student Financial Aid Services with some functional supervision by the Associate Director.

Essential Functions

• Manage one or more federal, state and institutional financial aid programs. This includes ensuring compliance, developing and maintaining written procedures in the administration of the program, setting and following an annual schedule of activities and deadlines required to administer the program, monitoring and overseeing program budget, and reconciling student aid and/or scholarship fund accounts.
• Analyze, interpret and follow federal, state and institutional regulations and guidelines in administering the various federal, state, private and institutional student aid and scholarship programs.
• Prepare reports and records to insure fiscal accountability of financial aid programs.
• Perform student aid needs analysis, verification of financial data and other criteria to confirm student aid eligibility, federal state and institutional financial aid award packaging, process and originate educational loans for students and parents, and other procedures necessary to deliver financial aid to students.
• Counsel and advise students on the student aid application process with a focus on, eligibility requirements, needs analysis, process for change in financial circumstances, rights and responsibilities regarding student aid, academic progress requirements and procedures for appealing, and other information related to student scholarships, grants, work and loans.
  
  

Additional Functions

• Assist the director in establishing and implementing financial aid guidelines, policies and procedures. Assist in the development and maintenance of Policy and Procedures Manual.
• Conduct Student Financial Aid workshops and Debt Counseling presentations as well as attend Open House and other student outreach efforts offered in the evening or the weekends.
• Perform other related duties.
  
  

Prerequisite Qualifications

• A Bachelor’s degree is required. A minimum of three years of professional financial aid experience.
• Experienced with managing a comprehensive and robust financial aid program.
• Comprehensive knowledge of federal and state financial aid regulations, needs analysis, student budgets, financial aid packaging, professional judgment policies, cflags, debt management, and federal, state and private grants, scholarships, work and loan programs.
• At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
  
  

Preferred Qualifications

• Master’s Degree. Experienced with working in similar mid-size public University with a STEM focus. Experience in SAP processing and/or another financial aid program such as Pell, State Grants, or Private Loans. Banner ERP, Microsoft Applications (Excel formulas, pivot tables, and Vlook Up) and other tools.
• The incumbent should have analytical abilities to identify a business problem and utilize technologies to solve it.
• Effective public speaking and interpersonal/counseling skills are required.
• Ability to handle multiple tasks and complete various projects within designated deadlines.
• Strong administrative and leadership abilities as a professional staff member are required.
• Must have excellent written and oral communication and organizational skills, be a self-starter and require minimal supervision, pay careful attention to detail, have excellent customer service skills, presents him or herself in a professional manner, maintain a team-oriented spirit within the department and it’s constituents, and has a strong commitment to higher education.
  
  

Bargaining Unit

PSA

Range/Band

23

Flsa

Exempt

Full-Time