Branch and Small Business Platforms and Capabilities - Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Robust platforms and capabilities are foundational as a driving force in modern sales, empowering high-performing companies to achieve better results and drive growth. By empowering bankers with best-in-class tools (operational offerings, technology and digital capabilities), this team member will work to streamline processes, enhance productivity, and deliver exceptional customer experiences. This aligns to the Branch and Small Business Banking priority to modernize by specifically “leveraging innovative digital tools and resources.”

Essential Functions

• Manage technology and operations projects impacting frontline colleagues from inception to post implementation including overseeing new and existing tools & equipment, along with performance metrics/monitoring
• Champion continuous improvement by providing recommendations to streamline workflows for customer-facing roles and synthesizing field feedback into actionable solutions
• Be the voice of the field and represent Branch and Small Business Banking with numerous partners across the organization
• Organize presentations, status reports, and executive briefings that summarize complex projects into easily digestible insights and action items
• Drive innovation and out of the box thinking by leading pilots, experiments, and iterative improvements that allow teams to quickly adapt to emerging opportunities and challenges
  
  

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• 5 or more years of banking or other relevant experience
  
  

Preferred Skills/Experience

• Well-developed strategic management skills.
• Industry Knowledge: Banking and financial services industry knowledge preferred
• Excellent written and verbal communication skills capable of engaging stakeholders and synthesizing complex information in a manner that influences and drives decisions
• Strong analytical, decision-making and problem-solving skills.
• Demonstrated project management skills with proven ability to drive change through others.
• Considerable tact, diplomacy and people skills.
• Ability to influence the execution of specialized projects and to adapt precedent and make significant departures from traditional approaches to develop innovative solutions.
• Self-Starter: Demonstrated ability to take initiative, become fluent at new tasks quickly, and routinely act with a sense of urgency
• Branch operations or financial services technology experience a plus
  
  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,095.00 - $130,700.00 - $143,770.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.