What are the responsibilities and job description for the Branch Supervisor position at Lensa?
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Job Description
Job Description
- Under direction from branch manager and assistant, provide prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank's services
- Follow established policies in accordance with the bank's and supervisor's direction
- Ensure that each personal banker/teller balances and assist in locating any differences
- Ensure that all differences are properly initialed and, if required, reported to the manager immediately
- Accountable for personal achievement of monthly new account production as assigned by upper management
- Responsible for the guidance, development and assistance of personal banker growth and sales production
- Sell and prepares money orders, cashiers checks, Bank-to-bank wires, savings bonds, travelers' checks and certificates of deposits
- Provide bank services to a diverse customer base, including a large Spanish speaking population
- Ensure that appearance of the teller area and personnel are neat, organized and in accordance with bank policy
- Other duties as assigned
- Required to stand or walk for extended periods of time dependent upon branch location
- Operate a computer and other office machinery
- Ability to lift up to 25 lbs