What are the responsibilities and job description for the Executive Director, Operations Management - Financial & Professional Services Sector position at Lensa?
Executive Director, Operations Management - Financial & Professional Services Sector
Job ID : 200434
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Posted : 13-Jan-2025
Service line : GWS Segment
Role type : Full-time
Areas of Interest : Executive Management, Facilities Management
Location(s) : Alexandria, VA; Boston, MA; Hartford, CT; Minneapolis, MN; New York City, NY; Raleigh, NC; Washington, D.C.
JOB SUMMARY
This critical role is a visible and engaged global sector leader, responsible for growing account portfolio through high performing Alliance Directors and durable partnerships with key senior clients. This leader will fully align to drive strategy, exceed client satisfaction, execute against growth and profitability, achieve scorecard targets, deliver financial performance, and grow best talent across the globe.
The Sector Director is accountable for understanding clients’ needs, interests, and goals to ensure Alliance Directors deliver a best-in-class client experience while driving value and achieving the growth strategy. This includes increased measured performance across all lines of business on the account and through the expansion of new services lines and solutions enabling both sector and client growth and value.
Sector Directors lead talent enablement for their teams including the selection, development, and retention of top-tier Alliance Director talent, who are accountable to execute against strategic, financial, and operational goals within the Sector.
The Sector Director will invest measurable time to develop, coach, and mentor Alliance Directors to be successful, thereby extending their own effectiveness resulting in increased performance with internal stakeholders and external clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Develop, implement, and monitor short and long-range business plans and budgets to achieve scorecard, revenue, and EBITDA targets, including stretch financial goals.
- Maintain a high and measurable degree of client satisfaction. Ensure target plans are in place and improvements made by synergistically working with the Account Alliance Directors.
- Articulate a detailed understanding of client contract scope and areas of growth to target.
- Embrace CBRE’s safety agenda, exhibiting care for the safety of each account employee.
- Successfully partner and engage with Platform and other CBRE global practice areas in the pursuit of operational excellence and account success.
- Support new account startups as well as major transformation and growth initiatives.
- Leverage GWS platform and delivery excellence resources, tools, and solutions to actively support account performance.
- Drive year over year growth using positive leverage.
- Build and maintain strong relationships with local CBRE leadership teams in key markets.
- Actively build successful network relationships with key industry and trade associations, vendors, and professional organizations.
TALENT ENABLEMENT ACCOUNTABILITY
EDUCATION and EXPERIENCE
COMPENSATION
The minimum salary for this position is $260,000 annually, with a maximum of $300,000 annually. Compensation will depend on skills, qualifications, and experience, with eligibility for a discretionary bonus.
Equal Employment Opportunity : CBRE is an equal opportunity employer that values diversity.
Candidate Accommodations : CBRE provides reasonable accommodations in job application procedures for individuals with disabilities.
NOTE : Some positions may have an additional requirement to comply with COVID-19 health and safety protocols.
About CBRE GWS : CBRE Global Workplace Solutions works with clients to make real estate a meaningful contributor to organizational productivity and performance.
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Salary : $260,000 - $300,000
