IT Support Tech Intern

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At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Summary of Program

Jabil’s Summer Internship Program is set to launch in summer 2025. As an intern, you’ll have the unique opportunity to engage with Jabil’s leadership team and participate in a variety of experiences focused on professional development, networking, and community engagement.

You’ll also collaborate with fellow interns in committees, be paired with a mentor, tour Jabil’s facilities, and much more! If you’re eager to be part of a program that will propel your career, apply today and join us on this incredible journey.

Summary of Position

Jabil Austin IT Support team needs an intern to assist with general IT support, operations, and projects.

Intern Duties & Responsibilities

• Responsible for monitoring the IT ticket queue and resolve tickets in a timely manner
• Follow all corporate, regional, and local governance and security policies.
• Participate in the exchange of ideas and information within the department and encourage input from team members.
• Identify creative ways to reduce cost by streamlining processes and systems (i.e., modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems, instituting automation)
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; properly prioritizing issues dynamically.
• Execute all assigned duties
  
  

Qualifications

• Major(s): Computer Science, Information systems, or any other related majors welcome
• Class Year(s): Rising Sophomore, Rising Junior, 1st Year Graduate Student
• GPA: Min 3.0
• Availability: Must be available to work in Austin, TX, from May 19, 2025 – Aug 8, 2025
• Technical Skills: Exposure to reporting software and software automation techniques
• Programming experience in Python, Mendix, PHP, or SQL
• Effective communication skills
• Self-starter – Ability to drive work
• Skills: Agility, Building Trusting Relationships, Decision-Making Skills, & Resilience
  
  

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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