JIRA Specilist / Admin

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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Position Description

We believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of quality, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation. We are seeking technical, self-motivated JIRA Specialist who can help design, build and configure applications to meet business process and application requirements. Candidate should have good working knowledge of JIRA. Skills Required:

• Design and implement Atlassian solutions (Jira Service Management, Jira Software, Jira Work Management, Confluence) tailored to the specific needs of manufacturing and quality management processes.
• Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders involved in quality management.
• Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes.
• Proven ability to work independently and manage multiple priorities.
• Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams.
• Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
• Confluence Implementation: Create new spaces for users, define permissions, and maintain a well-organized knowledge base.
• Perform administration, development and support integrating with JIRA and its add-ons: Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities.
• Timely and cost-effective implementation: Focus on delivering solutions that meet business needs within budget and time constraints.
• Develop and maintain Architecture Artifacts, business capability models, Process Models, Application Integration Model, Data Models etc.
• Document process diagrams, Common Built Intent Diagram, Technical design decisions, System integrations, and future state considerations to ensure a clear understanding and maintainability of the Atlassian ecosystem.
  
  

Skills Preferred

• Collaborate closely with different working streams and engineers.
• Maintain strong communication and understanding of cross-functional team needs to ensure Atlassian solutions align with broader business objectives.
• Ability to break down complex problems into actionable steps and get things done in a rapidly changing environment.
• You will be a problem-solver who can navigate evolving requirements and adapt solutions as needed.
• Excellent communication skills with the ability to adapt the communication style for the audience.
• Effectively communicate technical concepts to both technical and non-technical stakeholders.
• Proficient in the implementation of Atlassian Plugins.
• Extend the functionality of Atlassian products by configuring and customizing plugins to meet specific needs.
• Ability to plan, prioritize, and support multiple concurrent projects.
• Manage your workload effectively and deliver results on time.
• Troubleshooting and problem-solving skills, with the use of debuggers.
• Identify and resolve issues within Atlassian applications and integrations.
• Assess risks and implement mitigation and contingency plans.
• Proactively identify potential problems and develop solutions to minimize disruptions.
• Develop and maintain years of software development experience using Java and web-based architectures and technologies (XML, JSON).
• Your programming skills will be crucial for developing custom integrations and automations.
  
  

Experience Required

• 10 years of experience with Atlassian suite of tools, primarily JIRA and Confluence both a configuration standpoint and customization aspect.
• 5 years of experience with Agile software development methodologies.
• Utilize your knowledge of Agile principles to ensure Atlassian solutions support iterative development and continuous improvement.
• Proficient experience utilizing JavaScript, JSP, SQL, Python and other programming languages.
• You will possess a diverse skillset to address various technical challenges.
• Excellent scripting skills (e.g., Python, Groovy) to automate workflows and integrations.
• Familiar with Configuration Management and CI Tools, such as Jenkins, SonarQube, Maven etc.
• Integrate Atlassian solutions with your existing development toolchain for a seamless workflow.
• Experience with integrating Atlassian products with other enterprise systems (e.g., CRM, ERP) is a plus.
• Strong analytical and problem-solving skills to identify and troubleshoot Atlassian related issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Ability to translate business requirements into technical solutions and clearly document processes.
  
  

Education Required

• Bachelor's in information technology.
  
  

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.