North America Distribution Operations Manager, Amazon Robotics Global Logistics

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Description

The role is responsible for leading North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution team daily operations including process defect reporting, escalations within 3PL’s, expediting critical material sets, accurate inventory management and planning warehouse capacities.

Key job responsibilities

• Responsible for oversight for all NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.
• Escalation point for NA Distribution team
• Responsible for quality, performance, and capacity of contract logistics providers.
• Support business cases for new distribution strategies.
• Thought leader for cost efficiencies and frugality initiatives.
• Drive operational excellence by developing and improving KPIs and SLAs.
• Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy. Achieve monthly budget targets.
• Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
• Effectively manage and deliver projects within scope, time, budget and quality
• Support RFPs, contract negotiations, ramp-ups and ramp down of warehouses.
• Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.
  
  

About The Team

The Amazon Robotics Global Logistics team is responsible for the inbound and outbound worldwide deployment of Robotics warehouse solutions designed, procured and produced by Amazon.

Basic Qualifications

• 3 years of team management experience
• 3 years of program or project management experience
• 3 years of working cross functionally with tech and non-tech teams experience
• Master's degree
• Quantitative and qualitative experience in Logistics/Supply Chain, or Business experience
• Experience with various warehouse models such as bonded, free trade zone environments
• Strong business and financial acumen with data extraction, analytical and problem-solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques
• 5 years experience managing warehouse 3PL providers
• 5 years experience with Warehouse Management Systems (WMS)
  
  

Preferred Qualifications

• Experience in data mining, data management, reporting, and SQL queries
• Experience implementing repeatable processes and driving automation or standardization
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.