Operational Excellence Engineer II

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Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more
  
  

Work Location: Atlanta, GA (100% onsite, no remote work) - This position will support 3 Emory Hospitals in DeKalb County with a primary office at Emory Decatur Hospital.

Description

• Responsible for supporting the development, implementation, and optimization of healthcare systems and processes within our organization
• Coordinate with service line and operating unit leaders to identify and provide resources to support the organization's process improvement priorities
• Provide timely communication to Operational Excellence Engineering leaders, service line, and operating unit leaders in work areas as assigned
• Work collaboratively with cross-functional teams to identify opportunities for improvement, optimize processes, reduce waste, enhance patient outcomes, and ultimately contribute to the delivery of high-quality healthcare services through application of Engineering practices
• Facilitates and guides redesign teams and process improvement teams
• Responsible for designing the approach to collecting, organizing, and analyzing data
• Lead departments with intermediate lean concepts such as standard work, process mapping, and value stream thinking
• Exercise daily problem solving techniques and approaches as well as leading lean events such as A3 Teams and Rapid Improvement events
• Understanding of Takt time, lead time, cycle time, relationship of metrics to improvement work
• Utilizes a systems methodology to analyze organizational systems and processes, to make recommendations for operation improvements and to coordinate the implementation of changes, working through individual and team approaches
• Utilize data analytics and performance metrics to evaluate the effectiveness of healthcare systems and processes and make data-driven recommendations for improvement
• Assists in analysis of facility needs including work flow analysis, space programming, and functional layout design
• Assists departments in analyzing operational and clinical data using statistical tools including process control charts and trend analysis
• Ability to pull data from data repositories and create useful information for project teams
• Proven experience with manipulating large data sets in Excel
• Verifies, updates, and analyzes comparative databases containing operational and clinical data to support hospital benchmarking efforts
• Responsible for coaching departmental staff in the adoption basic and intermediary quality tools and strategies such as Lean and Six Sigma to develop internal improvement infrastructure
• Experience presenting to large groups or varied levels of staff
• Assists departmental management or teams throughout the project process and during implementation of recommended changes by preparing detailed work plans and identified milestones for completion
• Acts as a project leader responsible for the successful planning, scheduling, and completion of multiple improvements projects
• Coordinate with Operational Excellence Engineering leadership prior to the initiation of projects to provide state of the art approaches and solutions to problems
• Coordinates and supervises the work of a project team including but not limited to assigning activities to team members
• Works collaboratively with department director on status of projects and completion dates for milestones
• As needed, generates and prepares reports based on customer needs
• Proven experience with Office365 including Planner, Forms, and MS Teams
• Use of Process Improvement software such as Visio and/or Lucidchart
• Exposure to PowerAutomate, PowerBI, and Business Visualization Software
  
  

Minimum Qualifications

• BS - Industrial and Systems Engineering (or related field)
• 4-8 years of Process Improvement experience in Manufacturing and/or Healthcare environments
• Six Sigma Green Belt, Lean, or similar certification
• Familiarity with common SPC software (Minitab, SPSS, R, etc.)
• Familiarity with healthcare operations, regulations, and quality standards preferred
• Excellent written and oral communication and inter-personal skills
• Project Management Professional (PMP) certification
  
  

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.

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Division Emory Healthcare Inc.

Campus Location Decatur, GA, 30033

Campus Location US-GA-Decatur

Department EHI Operational Excellence

Job Type Regular Full-Time

Job Number 135916

Job Category Business Operations

Schedule 8a-4:30p

Standard Hours 40 Hours

Hourly Minimum USD $39.10/Hr.

Hourly Midpoint USD $52.77/Hr.

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.