Policy Implementation Specialist - Remote in TX

Lensa is the leading career site for job seekers at every stage of their career. Our client, UnitedHealth Group, is seeking professionals. Apply via Lensa today!

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Positions in this function include operating data entry devices to perform a variety of data entry duties across functions including Claims and Network Operations.

This position is full-time (40 hours/week). Employees are required to work during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need (during open enrollment period, October - February), to work occasional overtime and weekends. Our office located at 300 Burnett Plaza, Fort Worth, TX 76116 you will need to be available to come onsite for Quarterly team meetings.

We offer weeks of on-the-job training. The hours during training will be 8:00am - 5:00pm CST, Monday - Friday.

If you are located within a commutable distance to Fort Worth, TX, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities

• Data entry, including accurate input of information, maintaining databases, and ensuring data integrity.
• Communicating decisions on files to agents via email and implementing policies.
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR Older
• 1 years of experience working in Customer Service
• Experience with AS400
• Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Experience with Microsoft Word (create and edit documents) and Outlook (manage e-mail inbox)
• Ability to work during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need (during open enrollment period, October - February), to work occasional overtime and weekends
  
  

Preferred Qualifications

• Experience working in various roles within the healthcare field, such as medical billing and coding, patient care coordination, healthcare administration, clinical support, and medical records management
• Experience with data entry, including accurate information input, database maintenance, and ensuring data integrity
  
  

Telecommuting Requirements

• Reside within a commutable distance to Fort Worth, TX,
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
  
  

Soft Skills

• Ability to remain focused and productive each day though tasks that may be repetitive
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
  
  

The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO