What are the responsibilities and job description for the Principal Solution Director position at Lensa?
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Job Summary: The Principal Solution Director (Solution Director III) will be responsible for overseeing the design, development, and implementation of comprehensive IT solutions for our clients. This role requires a strategic thinker with a deep understanding of technology trends, ability to review client requirements and create a transformative solution, excellent leadership skills, and a proven track record in managing complex IT pursuits. The ideal candidate will have a strong background in solution design, architecture, financials and communications. The Principal Solution Director manages strategies and solutions for the largest/most strategic new business opportunities as well as strategic competitive renewals by developing compelling win, solution, and price strategies to meet client requirements for outsourced managed services.
Key Responsibilities
Our benefits include: Health Insurance (Medical, Dental, Vision), Basic Life/AD&D, Employee Assistance Program, Paid Holidays, Paid Time Off, 401(k), FSA/HSA Pre-Tax Benefits, Discounts, Life/Disability Plans
Equal Employment Opportunity CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
Job Summary: The Principal Solution Director (Solution Director III) will be responsible for overseeing the design, development, and implementation of comprehensive IT solutions for our clients. This role requires a strategic thinker with a deep understanding of technology trends, ability to review client requirements and create a transformative solution, excellent leadership skills, and a proven track record in managing complex IT pursuits. The ideal candidate will have a strong background in solution design, architecture, financials and communications. The Principal Solution Director manages strategies and solutions for the largest/most strategic new business opportunities as well as strategic competitive renewals by developing compelling win, solution, and price strategies to meet client requirements for outsourced managed services.
Key Responsibilities
- Lead the development and implementation of IT solutions that meet client needs and business objectives.
- Collaborate with clients to understand their business requirements and translate them into technical solutions.
- Oversee the solution architecture process, ensuring alignment with industry best practices and company standards.
- Manage a matrix team of solution architects, pricers, and delivery to deliver high-quality solutions on time.
- Provide technical leadership and guidance to the team, fostering a culture of innovation, transformation and continuous improvement.
- Develop and maintain strong relationships with clients, acting as a trusted advisor and ensuring customer satisfaction.
- Stay up to date with the latest technology trends and advancements and incorporate them into solution designs.
- Prepare and present proposals, project plans, and status reports to clients and senior management.
- Participate in pre-sales activities and assist the sales team in identifying and qualifying pursuits.
- Lead and guide the pursuit/bid team to develop cohesive solutions, pricing, proposal creation, and presentations to the customer.
- Create cohesive end-to-end custom solutions, write persuasive proposals, and conduct orals utilizing strong communication skills.
- Lead customer discovery workshops to understand business issues/objectives, transformation opportunities, and problem statements of customers/prospects.
- Develop Statements of Work (SOWs) and assess and mitigate risks through the solution design and contract language.
- Work with sales, delivery, and senior leadership to establish price strategies.
- Provide mentoring and training to others within the Solution Services organization.
- Expertise in multiple areas of IT infrastructure services (digital workplace, Cloud, etc.) including business development activities, outsourced sales cycles, and solution integration.
- Proficiency in client-facing conversations, competitive and partner products, and implementation methodologies and best practices.
- Strong analytical and problem-solving skills, with a proven ability to lead and manage digital transformation initiatives.
- Experience in driving organizational change and fostering a culture of innovation, assessing current processes and identifying opportunities for improvement.
- Expertise in implementing new technologies and methodologies to enhance business operations, coupled with a strong understanding of change management principles and practices.
- Ability to communicate and advocate for transformation strategies both verbally and in writing to stakeholders at all levels.
- Flexible schedule and ability to travel (up to 50%).
- Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
- 10 years of experience in IT solution architecture, solution development, transformational project management, or a related role.
- Proven experience in leading and managing complex IT projects and teams.
- Strong understanding of digital workplace and IT infrastructure, inclusive of transformational approaches in these areas.
- Excellent communication, presentation, and interpersonal skills.
- Ability to think strategically and solve complex problems.
- Strong client relationship management skills.
- PMP, TOGAF, ITIL, or other relevant certifications are a plus.
- Able to operate under pressure managing multiple opportunities and demanding clients.
- Expert communication skills to keep customer and stakeholders aware of plans, decisions, status, and other relevant information.
- Adaptability - Ability to triage varied requests and opportunities based on client urgency.
- Productivity - Ability to quickly react to complex requests and properly solution more technically complex opportunities while maintaining accuracy and a structured approach.
Our benefits include: Health Insurance (Medical, Dental, Vision), Basic Life/AD&D, Employee Assistance Program, Paid Holidays, Paid Time Off, 401(k), FSA/HSA Pre-Tax Benefits, Discounts, Life/Disability Plans
Equal Employment Opportunity CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
