Process Improvement Analyst Principal - Remote

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Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Process Improvement Analyst Principal - Remote

Job Description

The Process Improvement Project Analyst Principal is responsible for directing a wide variety of initiatives to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact. This includes but is not limited to: business process re-engineering, improving engagement across departments, improving process within a department and creating new processes where needed.

Responsibilities

• Lead enterprise and/or multi-department initiatives using Lean Six Sigma or other frameworks and methodologies to benefit realization and control; lead cross-functional teams, including members of business, functional staff, and external vendors
• Mentor, coach, and provide training support for team members in project work, process improvements, Lean Six Sigma methodology, toolkit, and project framework for successful and timely completion of initiatives.
• Drive culture of quality, coordinate and oversee implementation of continuous improvement standards, including training, opportunity identification, and improvement development
• Provide updates to/facilitate decisions with leadership, project champions and other impacted stakeholders
• Manage external vendors and third-parties supporting continuous improvement functions
• Support departmental budget planning and oversight
• Maintain deep connection to healthcare industry knowledge, trends, insights and benchmarks to drive key processes within the business
• Build strong relationship with leaders across the business, including executive leadership, to drive credible outcomes and strategic leadership
• Other duties as assigned
  
  

Education & Experience

• Bachelor’s degree in IT, Liberal Arts, Business, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 7 years of experience in Six Sigma, Kaizen, problem-solving/root cause analysis, or process management
  
  

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Additional Qualifications

• Advanced experience with Excel
• Leadership skills, with ability to develop and deliver executive level presentations
• Demonstrated ability to motivate, influence, and gain commitment at all levels within organization
• Proven track record of driving results
• Strong written and verbal communication skills to communicate complex data insights and recommendations clearly to stakeholders at all levels of the organization
• Ability to exercise independent judgment
• Strong change management skills with flexibility and collaborative spirit
• Deep understanding and expertise in continuous improvement
• Innovative problem solving along with strong business acumen and analytical capabilities
• Ability to understand, identify and mitigate risks associated with the work done by their teams and work with businesses to improve the risk profile of applicable transactions and processes
• Ability to manage projects including planning, execution, and monitoring ensuring successful completion within scope, time and budget
  
  

Preferred Qualifications

• Proficiency in languages such as Python and R for performing statistical analysis and handling large datasets
• Experience with SQL for querying and managing data stored in relational databases
• Experience with data visualization tools such as Tableau, PowerBI, and Excel designing and developing dashboards that provide real-time insights and support decision making processes
• Experience with software like Minitab, SigmaXL, QIMacros, and Cognos for statistical analysis and process improvement
• Advanced skills in Excel including the use of pivot tables, VLOOKUP, and other functions of data analysis
• Six Sigma Black Belt Certification
• ADKAR change management certification and experience
• Experience leading through change while forging engagement and stability in teams
• Pharmacy Benefit Management (PBM) or healthcare experience
• Knowledge of prior authorization processes, clinical decision support tools, and the benefit plan submission process
• Experience in member services managing and improving customer service operations to ensure high levels of member satisfaction and effective utilization of management programs
  
  

Physical Demands

• Ability to travel up to 20% of the time
• Must be able to remain in a stationary position 50% of the time. Must be able to "move or traverse"
• Must be able to constantly operate a computer and/or other office productivity equipment
• Must be able to hear and constantly communicate information and ideas. Must be able to exchange accurate information
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  
  

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   _

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.