Program Manager - Enrollment

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Job Description

Job Summary

Responsible for Enrollment related internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management.

Job Duties

• Active collaborator with people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion.
• Maintains relationship with health plan departments to facilitate working relationships
• Partners with vendor management team and the external vendor to ensure service level agreements and regulatory requirements are met
• Records and manages enrollment issues and works with other business partners to resolve and communicate solutions as needed. (ticketing)
• Primary point of contact for the internal partners, i.e. Medicare Administration, Compliance and Health Plan Operations. Coordinates and facilitates meetings providing appropriate documentation and follow up on action items.
• Plans and directs schedules as well as project budgets.
• Monitors the project from inception through delivery.
• May engage and oversee the work of external vendors.
• Focuses on process improvement, organizational change management, program management and other processes relative to the business.
• Leads and manages team in planning and executing business programs.
• Serves as the subject matter expert in the functional area and leads programs to meet critical needs.
• Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements. Delivers the appropriate artifacts as needed.
• Works with operational leaders within the business to provide recommendations on opportunities for process improvements.
• Creates business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations.
• Generate and distribute standard reports on schedule
  
  

Job Qualifications

REQUIRED EDUCATION :

Bachelor's Degree or equivalent combination of education and experience.

Required Experience/Knowledge, Skills & Abilities

• 3-5 years of Program and/or Project management experience.
• Operational Process Improvement experience.
• Healthcare experience.
• Experience with Microsoft Project and Visio.
• Excellent presentation and communication skills.
• Experience partnering with different levels of leadership across the organization.
  
  

Preferred Education

Graduate Degree or equivalent combination of education and experience.

Preferred Experience

• 5-7 years of Program and/or Project management experience.
• Managed Care experience.
• Experience working in a cross functional highly matrixed organization.
  
  

Preferred License, Certification, Association

• PMP, Six Sigma Green Belt, Six Sigma Black Belt Certification and/or comparable coursework desired.
  
  

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $155,508 / ANNUAL

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.