Quality Manager

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Career Area

Manufacturing

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your role as a Quality Manager at Caterpillar is to support End to End Site Quality function. Role requires exceptional Problem-solving skills & High Energy to swiftly resolve quality issues and limit Impact to Production Lines. Additional responsibilities include developing Quality assurance plans focused on leveraging Incoming quality audits and Supplier audits

Job Duties/Responsibilities May Include, But Are Not Limited To

• Managing a workforce made up of team leads/hourly quality inspectors
• Investigate significant field defects and related warranty.
• Create BIQ and CPI's to drive action into the Decatur facility.
• Own the process improvement and governance prioritization process to ensure the organization is focused on driving for permanent corrective actions to true root cause.
• Conducting measurement systems analysis; gathering, analyzing, and communicating non-conformance data.
• Analyzing non-conformance data and maintaining quality system documentation.
• Participating in and offering technical support to internal and external audits; following up response of corrective action from audit.
• Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in
  
  

Top Candidates Will Have

• QRQM system familiarity
• Familiarity with the CAT dealer network
• Knowledge of CPI and BIQ processes
• Excel and Power BI experience
• Degree or equivalent experience desired
  
  

Quality Management

What Skills you will have:

• Interprets results of quantitative and statistical tools and explains results to others.
• Conducts and directs quality reviews.
• Develops expertise in quality assurance tools, techniques, and standards.
  
  

Collaborating

• Demonstrates experience participating in productive collaborative processes.
• Under guidance, initiates collaborative meetings.
• Helps solve business problems and meet business goals through collaborative processes.
  
  

Problem Solving

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Uses fact-finding techniques and diagnostic tools to identify problems.
  
  

Root Cause Analysis (RCA)

• Investigates a broad range of problems, determines causes, and finds resolutions.
• Develops corrective action based on RCA results.
• Guides others to recognize repeat situations even when they are distributed over time or happen to different people.
• Works with a variety of RCA approaches such as safety-based, production-based, process-based, failure-based, and systems-based.
  
  

Additional Information

The primary location for this position is Decatur, IL

Domestic relocation assistance is not available

Travel will be up to 5%

Sponsorship is not available

Summary Pay Range

$87,480.00 - $131,280.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees
  
  

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates

March 12, 2025 - March 19, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .