What are the responsibilities and job description for the QUALITY SUPERVISOR position at Lensa?
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The Quality Supervisor is responsible for ensuring timely and effective implementation of all company's policies, procedures, and standards involved in assuring the quality of manufactured products and customer satisfaction.
The Quality Supervisor as the Site Quality Management Representative strives to ensure facility adhere to all applicable quality licenses, standards and certifications. The Quality Supervisor is responsible for developing and implementation of manufacturing quality improvement plans to drive manufacturing performance toward ZERO DEFECTS and ZERO QUALITY ESCAPES. In addition to striving for reduction of Cost of Poor Quality (COPQ).
A successful candidate will collaborate closely with functional areas such Production, Procurement, Mfg. Engineering, Sustaining Engineering, Product Lines and Geozones on a regular basis as well as present to internal teams plans and updates.
The Quality Supervisor is responsible for ensuring timely and effective implementation of all company's policies, procedures, and standards involved in assuring the quality of manufactured products and customer satisfaction.
The Quality Supervisor as the Site Quality Management Representative strives to ensure facility adhere to all applicable quality licenses, standards and certifications. The Quality Supervisor is responsible for developing and implementation of manufacturing quality improvement plans to drive manufacturing performance toward ZERO DEFECTS and ZERO QUALITY ESCAPES. In addition to striving for reduction of Cost of Poor Quality (COPQ).
A successful candidate will collaborate closely with functional areas such Production, Procurement, Mfg. Engineering, Sustaining Engineering, Product Lines and Geozones on a regular basis as well as present to internal teams plans and updates.
- Maintains site’s Quality Management System, ensure site compliance with company quality standards and quality management certifications.
- Performs regular process audits in manufacturing shops and in functional areas (procurement, planning, customer service) to ensure compliance with procedures/WIs/standards. Including supplier audits.
- Coordinates internal and external audits, lead process to address any findings.
- When required, develops QCP Plans to meet Customer contract requirements.
- Actively participate in contract reviews, PO statement of requirements, and others to ensure customer requirements are met.
- Monitors NCR and CPAR data for negative trends, conduct root cause analysis and drive implementation of corrective action and evaluate the effectiveness of corrective actions.
- Oversee Document Control Activities.
- Development and implementation of Quality Improvement Plans to drive quality performance toward Zero Defects and Zero Quality Escapes as well as reduction of Cost of Quality (COQ).
- Develops and standardizes procedures, quality control plans, sampling plans, inspection test plans, work instructions, and quality template/forms. Identify, document, communicate and standardize best practices to reduce defects.
- Collects, analyzes and summarizes quality performance data in monthly quality report.
- Manages overall NCR process, including tracking, trending and reporting. Leads material review board, timely addresses non-conformance items in Q-lot and action on Engineering Change Notices (ECN)
- Assists in the implementation of quality related systems, process and tools. Continually improves systems and processes and relay to management team.
- Maintains TMDE program to ensure devices/instruments are timely calibrated as required by standards.
- Prepares inspection test reports as needed.
- Interprets Design Engineering data (including blueprints, Bills of Material, specifications), and customer requirements
- Identify and report any quality concerns and take immediate corrective action as required.
- Any other delegated responsibilities as instructed by Line Management within the timeframe specified in a safe and efficient manner to meet business requirements, provided the instruction is reasonable and you are capable and deemed competent to fulfil these.
- Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System
- Responsible for being up to date on changes impacting QMS, and licenses/certifications such addendum, errata, new editions, others.
- Maintains manufacturing product quality as immediate priority when working across all areas of the business and continually seeks areas for improvement
- Bachelor’s degree in a relevant field ( e.g. Engineering or technical focus preferred ) or equivalent
- 7 years of experience with ISO-9001 in an electro/mechanical manufacturing site with a minimum of 3 years supervisory experience
- Experience with FMEA, Lean/Six Sigma Root Cause analysis, and leading corrective and preventative actions
- Knowledge of IPC standards
- Experience with contract review and Export Compliance standards
- Technical Writing understanding how to create/write process documents for the above items.
- Experience with electro-mechanical assembly processes, understanding of technical assembly, final machined drawings and working knowledge of GD&T ASME Y14.5.
- ASQ Certification
- Certified IPC standards
- Certified ISO or APIQ1 Lead Auditor
- Certified Lean / Six Sigma Green Belt
- Competent with computer software including Microsoft Office (Word, Excel, PowerPoint, Project, and Outlook) including ERP software, JDE is a plus.
