What are the responsibilities and job description for the Specialist Relocation - US Remote position at Lensa?
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Schedule: Wednesday to Sunday 9:30a ET to 6:30p ET
Key Responsibilities Include, But Are Not Limited To
Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere CSR Report 2022.pdf) .
You’ll find our commitment to diversity reflected in our achievements:
EEO Statement: EOE including disability/veteran
Schedule: Wednesday to Sunday 9:30a ET to 6:30p ET
Key Responsibilities Include, But Are Not Limited To
- Referral Management: Receive and review incoming referrals to understand all instructions and client needs to ensure a successful referral match.
- Agent Assignment: Assign the most qualified agent to assist customers in successfully completing their real estate transactions.
- Data Entry: Complete any necessary entry related to the referral.
- Referral Agreement: Release referral agreements to agents for acceptance and confirm acceptance with clients.
- Transaction management:
- Communication: Maintain regular communication with agents to obtain initial contact and status updates, sharing appropriate feedback with the referral source.
- Monitoring/Follow up: Monitor all communications from agents and clients, manage information accordingly, and follow up on open or overdue items.
- Issue Resolution: Address any signs of concern by reaching out to resolve issues or take corrective action.
- Contract Management: Obtain, review, and share contract information with referral source.
- Closing Coordination: Ensure all closing-related information is shared with all parties.
- Data Integrity: Maintain data integrity in all systems.
- Reporting: Run reports to ensure timely updates are received and delivered to all parties.
- High School Diploma or equivalent.
- Two or more years of experience in a customer-centric business environment with administrative responsibilities.
- One or more years of experience in the relocation or real estate industry (preferred).
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent data entry skills with strong attention to detail.
- Ability to work well under pressure with excellent organizational skills.
- Strong interpersonal skills to interact successfully with internal and external customers at all levels.
- Flexibility to work shifts accommodating clients in various time zones and weekends as required.
- Professional verbal and written communication skills.
- Creative problem-solving abilities.
Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry. We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value diversity – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de_Anywhere CSR Report 2022.pdf) .
You’ll find our commitment to diversity reflected in our achievements:
- Recognized as one of the World’s Most Ethical Companies since 2011.
- Anywhere has also been designated a Great Place to Work since 2019.
- Recognized by Fortune as one of America’s Most Innovative Companies.
- Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.
EEO Statement: EOE including disability/veteran