What are the responsibilities and job description for the Staff Site Reliability Engineer position at Lensa?
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
Ford is seeking an experienced and passionate Site Reliability Engineer (SRE) to join our team and lead the development, enhancement, and extension of our global monitoring and observability platform. You will play a critical role in driving the adoption and maturation of SRE best practices throughout the enterprise, partnering closely with our application teams to guide them through their SRE Journey. In this role, you will not only contribute hands-on to ensuring the reliability and scalability of our systems but also mentor and lead a team of SREs, fostering a culture of collaboration and continuous improvement.
Our Site Reliability Engineering (SRE) team enables modernization by providing robust SRE standards, IaC, monitoring tools powered by AI and easy-to-use dashboards. The resulting transparency of end-to-end performance provides a better view into how teams can proactively manage reliability and strategically apply automation.
As an SRE your role will combine software engineering and systems engineering disciplines to ensure that software systems are available, scalable, and maintainable. This individual will play a pivotal role in shaping the evolving needs of our customers including development of Service Level Indicators and Objectives (SLI/SLO), best practices with associated templates, as well as automation to remove toil and facilitate adoption.
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Requisition ID : 40475
Ford is seeking an experienced and passionate Site Reliability Engineer (SRE) to join our team and lead the development, enhancement, and extension of our global monitoring and observability platform. You will play a critical role in driving the adoption and maturation of SRE best practices throughout the enterprise, partnering closely with our application teams to guide them through their SRE Journey. In this role, you will not only contribute hands-on to ensuring the reliability and scalability of our systems but also mentor and lead a team of SREs, fostering a culture of collaboration and continuous improvement.
Our Site Reliability Engineering (SRE) team enables modernization by providing robust SRE standards, IaC, monitoring tools powered by AI and easy-to-use dashboards. The resulting transparency of end-to-end performance provides a better view into how teams can proactively manage reliability and strategically apply automation.
As an SRE your role will combine software engineering and systems engineering disciplines to ensure that software systems are available, scalable, and maintainable. This individual will play a pivotal role in shaping the evolving needs of our customers including development of Service Level Indicators and Objectives (SLI/SLO), best practices with associated templates, as well as automation to remove toil and facilitate adoption.
- Partner with and guide development teams, product managers, and other IT professionals in SRE best practices to improve reliability, MTTR/MTTD, quality, and time-to-market of our suite of software solutions across Ford
- Lead and mentor a team of SREs, providing technical guidance, career development support, and fostering a positive and collaborative team environment
- Collaborate with development teams as a full-stack software engineer to design, build, and operate scalable and resilient software systems
- Guide partner teams in setting appropriate SLOs, leveraging distributed tracing, developing effective dashboards and custom metrics etc.
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve our resilience as an enterprise
- Identify, reduce, and eliminate TOIL via automation to maximize our partner development teams’ time spent on engineering and innovation
- Perform root cause analysis of production incidents and implementing preventive measures
- Enable/guide partner teams to regularly review key site technical metrics such as transactions errors, logging, response times, caching strategies, capacity & resource utilization.
- Enable Partner teams to develop resilient back-end, front-end, business logic, data tier and integration tier, along with testing, CICD, monitoring, agile processes, and programming fundamentals.
- Maintain knowledge repository that includes standard operating procedures, SRE best practices & guides, release checklists, etc.
- Bachelor's degree in computer science, Computer Engineering, Electrical Engineering or related field and/or equivalent work experience
- 5 years of experience with Golang, Python, Java, NoSQL/SQL Datastore, Spring Boot.
- 5 years of experience with any APM and other monitoring tools such as Grafana Cloud, Dynatrace, New Relic, ELK, Splunk, Prometheus, Kafka, DataDog, PagerDuty.
- 3 years of GCP, AWS, or Azure experience.
- 3 years of experience maintaining, developing, and supporting multi-tier production applications
- Demonstrated experience with leadership and mentorship, including cross-team/org coordination
- Experience with automated testing, unit/integration/load and/or test-driven development
- Understanding of gRPC & RESTful APIs, and microservices platform
- Strong experience with establishing error budgets by identifying the right SLOs (Service level objective), SLIs (Service level indicators), KPIs (Key performance indicators) and effectively drive the use of the budget to ensure maximum domain availability/uptime.
- Experience in solving complex architecture/design & business problems, work to simplify, optimize, remove bottlenecks, etc.
- Strong background in software development and systems administration, as well as excellent problem-solving and communication skills.
- Experience with cloud platforms such as AWS, Google Cloud, or Azure
- Experience with data visualization tools such as, Alteryx, Tableau, Power BI and Qlik-Sense
- Familiarity with DevSecOps practices and integrating security into CI/CD pipelines
- Experience with SCA, SAST, DAST, Vulnerability Management, and CSPM tools to assist customers deliver secure services
- Proficiency in CI/CD and DevOps / GitOps practices
- Experience with GCP cloud services
- Demonstrable experience as a Site Reliability Engineer or similar role
- SRE Certification(s) is a plus
- Kubernetes experience is a plus
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
- Candidates that live within commuting distance to a Ford hub location may be required to be on-site up to 3 days/week.”
- Visa Sponsorship is NOT provided for this specific role *****
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Requisition ID : 40475
