Stroke Program Coordinator

Employee Type

Regular

Work Shift

Day - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health!

Position Summary

The Stroke Program Coordinator (SPC) is responsible for the development and maintenance of the quality of care delivered to patients and their movement throughout the continuum of the services, from acute onset of diagnosis to treatment, to rehabilitation and return into the community. To accomplish this objective, the SPC will provide coordination, planning and evaluation of the operations of the programs and ensure implementation of processes that includes collaboration with physicians, nurses and other hospital clinicians as needed. The SPC serves as the clinical expert, a role model and a resource for patients, families, clinical staff, nursing staff, physicians, and the community in this area of expertise as well as initiates and leads the development of patient care protocols and co-leads the multidisciplinary team for Excellence in stroke care in collaboration with the Medial Directors. The SPC works collaboratively with the Neuro Rehabilitation staff to lead the Stroke Support Group as a community service. The SPC establishes and fosters collaborative relationships with physicians and clinicians in the care of the stroke patients and their family, and actively seeks program improvements and best practices while also completing other duties assigned and while exhibiting excellence in Tidelands Health core customer service delivery values.

Essential Functions

• Develops, evaluates and maintains a Primary Stroke Program for Waccamaw Community Hospital and Georgetown Memorial Hospital, that meets and exceeds guidelines established by federal regulations and national association standards.
• Responsible for ongoing program leadership across the continuum of care, ensuring compliance with all standards of care and achieving operational efficiency, patient satisfaction, quality outcomes and operational performance goals as measured by the Joint Commission STK Core Measures for stroke care, and American Heart Association / American Stroke Association’s Get with the Guidelines goals for Achievement and Quality.
• Met State and National Benchmarks for Joint Commission STK Core Measures and American Heart Association / American Stroke Association Get with the Guidelines goals for Achievement and Quality for the previous 12 months.
• Responsible for developing and implementing, in collaboration with the Administrative Team, the short- and long-term goals for the Primary Stroke Center program.
• Seeks to regularly consult in the care of patients, when possible, participates in rounds and huddles to maintain skills and identify barriers and needs of staff.
• Serves as a clinical expert and resource assisting those caring for complex and/or highly specialized patient care situations.
• Establishes effective networks with colleagues and develops a working relationship with MUSC (stroke and telemedicine partner).
• Participates in identifying needs, planning, developing and implementing educational programs for patients’ families and the community relating to stroke care.
• Promotes and develops personal and professional growth, maintaining professional and clinical knowledge in specialty areas.
• Facilitates, monitors quality, operational and process data to ensure program growth.
  
  

Qualifications

Education:

• BSN required.
• If not enrolled, proof of enrollment within 60 days
• Once enrolled, completion within 2 years
• MSN or related Master’s degree preferred.
  

Experience

• A minimum of 5 years’ experience as a registered nurse with at least one year of that experience in stroke or neuroscience nursing required.
• Prior evidence-based care knowledge and experience required.
• Prior Primary Stroke Program leadership/coordination preferred. Experience with multi-hospital system preferred.
• Prior telemedicine experience preferred.
  
  

Licensure/Certification

• RN Licensure with South Carolina Board of Nursing
• Stroke Certified Registered Nurse (SCRN) required within two years of hire date or internal transfer date to position
• OR-
• Certified Neuroscience Registered Nurse (CNRN) required within two years of hire date or internal transfer date to position
  
  

Skills/Knowledge

• The ability to communicate on a professional level and maintain good interpersonal relationships with physicians, nurses, other healthcare providers, patients and families is essential and required.
• Prior leadership skills to inspire and guide others toward goal achievement and being proactive and self-directed is required.
• Strong data analysis skills are required.
• The ability to prioritize, problem solve, build a collaborative climate for teamwork and building consensus are required.
• Proficiency with Microsoft Office software programs such as Outlook, Word, PowerPoint, and Excel are required. Power BI experience is preferred.
• Exemplary core value customer service skills are essential and required.
• A background or experience in change management preferred.
  
  

Physical Requirements: Light-Medium While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert 15 to 20 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or 5 to 10 pounds of force frequently , and/or greater than negligible up to 5 pounds of force constantly to move objects.

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.