What are the responsibilities and job description for the Support Engineer position at Lensa?
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Summary
Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence
problems of existing company products and build-to-print jobs.
Essential Duties/Responsibilities
Review existing drawings and or indented Bills of Material BOM(s) to reflect design updates from
engineering.
Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions and order
parts and track progress of production parts.
Assist in coordination with field support requirements.
Must possess the ability to follow written and oral instructions and to accept constructive criticism.
Travel to assist Atec companies field installations and preventative maintenance schedules.
Maintain customer relationships during ongoing installation efforts.
Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work
environment.
Ensure activities are conducted in accordance with Atec International Standards Organization
(AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor.
Supervisory Responsibilities
N/A
AS9100/ISO SPECIFIC DUTIES
Be familiar with and understand Atec Quality Policy and company objectives.
Understand required AS9100/ISO specific Procedures and Work Instructions.
Complete all records required by Procedures and Work Instructions.
Participate in Atec Continuous Improvement activities as appropriate.
Participate in AS9100/ISO training as required.
Cooperate with Auditors.
Report any deviations to appropriate area manager/supervisor.
Education And/Or Experience
Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical
(BSMEET) preferred; or two (2) to four (4) years' experience with applicable Engineering Applications; or
a combination of education and experience.
Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE.
Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid New Mexico driver's license required.
PHYSICAL DEMANDS
Employee is frequently required to stand, walk, sit., use hands to handle equipment, reach with hands and
arms, climb, balance, stoop, kneel, must be able to lift and/or move up to 50 pounds.
Employee is required to frequently use mechanical and electric tools such as saws, grinders, and wrenches.
WORK ENVIRONMENT
Employee is frequently exposed to moving mechanical parts, and occasionally to high precarious places
and outside weather conditions.
Noise level varies depending on where employee is performing the job.
Extended work hours and/or travel may occasionally be required
Equal Opportunity Employer/ Veterans/Disabled
Summary
Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence
problems of existing company products and build-to-print jobs.
Essential Duties/Responsibilities
Review existing drawings and or indented Bills of Material BOM(s) to reflect design updates from
engineering.
Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions and order
parts and track progress of production parts.
Assist in coordination with field support requirements.
Must possess the ability to follow written and oral instructions and to accept constructive criticism.
Travel to assist Atec companies field installations and preventative maintenance schedules.
Maintain customer relationships during ongoing installation efforts.
Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work
environment.
Ensure activities are conducted in accordance with Atec International Standards Organization
(AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor.
Supervisory Responsibilities
N/A
AS9100/ISO SPECIFIC DUTIES
Be familiar with and understand Atec Quality Policy and company objectives.
Understand required AS9100/ISO specific Procedures and Work Instructions.
Complete all records required by Procedures and Work Instructions.
Participate in Atec Continuous Improvement activities as appropriate.
Participate in AS9100/ISO training as required.
Cooperate with Auditors.
Report any deviations to appropriate area manager/supervisor.
Education And/Or Experience
Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical
(BSMEET) preferred; or two (2) to four (4) years' experience with applicable Engineering Applications; or
a combination of education and experience.
Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE.
Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid New Mexico driver's license required.
PHYSICAL DEMANDS
Employee is frequently required to stand, walk, sit., use hands to handle equipment, reach with hands and
arms, climb, balance, stoop, kneel, must be able to lift and/or move up to 50 pounds.
Employee is required to frequently use mechanical and electric tools such as saws, grinders, and wrenches.
WORK ENVIRONMENT
Employee is frequently exposed to moving mechanical parts, and occasionally to high precarious places
and outside weather conditions.
Noise level varies depending on where employee is performing the job.
Extended work hours and/or travel may occasionally be required
Equal Opportunity Employer/ Veterans/Disabled
