What are the responsibilities and job description for the Training and Quality Assurance Supervisor position at Lensa?
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Job Description
Insight Global is seeking a Quality Assurance Supervisor to support our client. Day to day responsibilities will be: Engage project team and stakeholders to develop the training program goals and objectives, complete audience analysis, and obtain approval of final training deliverables.
Provide project management support for training initiatives that are small-to-large scale and/or small-to-large scope in complexity.
Combine instructional design principles, advanced adult-learning theory, and technology to design and develop innovative solutions for training projects for the CSD Training and Quality Assurance Program.
Conduct train-the-trainer classes, super-user classes, and end-user classes as needed
Develop and implement strategies for training, quality management, continuous learning and improvement.
Review evaluation data to assess the effectiveness of training and quality assurance programs and collaborate with. Salary will range based on experience from $80,000-$120,000
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills And Requirements
Bachelor's degree in business or public administration, or field related to assignment
Minimum of five (5) years experience managing mid-size teams represented by a bargaining agreement.
Demonstrated experience developing, implementing, and managing successful training, quality assurance, and employee engagement programs.
Must have advanced technical proficiency with eLearning content authoring tools.
Experience with cloud and subscription-based tools for training, quality assurance and telephony systems, Oracle Guided Learning, Calabrio ONE and Cisco Webex preferred. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Job Description
Insight Global is seeking a Quality Assurance Supervisor to support our client. Day to day responsibilities will be: Engage project team and stakeholders to develop the training program goals and objectives, complete audience analysis, and obtain approval of final training deliverables.
Provide project management support for training initiatives that are small-to-large scale and/or small-to-large scope in complexity.
Combine instructional design principles, advanced adult-learning theory, and technology to design and develop innovative solutions for training projects for the CSD Training and Quality Assurance Program.
Conduct train-the-trainer classes, super-user classes, and end-user classes as needed
Develop and implement strategies for training, quality management, continuous learning and improvement.
Review evaluation data to assess the effectiveness of training and quality assurance programs and collaborate with. Salary will range based on experience from $80,000-$120,000
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills And Requirements
Bachelor's degree in business or public administration, or field related to assignment
Minimum of five (5) years experience managing mid-size teams represented by a bargaining agreement.
Demonstrated experience developing, implementing, and managing successful training, quality assurance, and employee engagement programs.
Must have advanced technical proficiency with eLearning content authoring tools.
Experience with cloud and subscription-based tools for training, quality assurance and telephony systems, Oracle Guided Learning, Calabrio ONE and Cisco Webex preferred. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Salary : $80,000 - $120,000
