What are the responsibilities and job description for the Lenscrafters Optometric Technician position at LensCrafters?
JOB REQUIREMENTS : Requisition ID : 868395 LensCrafters is bringing its optical retail experience to Macy\'s department stores in the U.S. Macy\'s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear. LensCrafters reinforces Macy\'s commitment to the health and wellness of its customers. Eye health is critical to everyone\'s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy\'s strengths. If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice. GENERAL FUNCTION The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store\'s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience / behaviors and seamlessly links the doctor and retail functions together. MAJOR DUTIES & RESPONSIBILITIES Greets customers without delay (within 30 seconds). Promptly answers the telephone (3 rings) in a friendly and courteous manner. Explains all required paperwork, tests, products and services Attentive to details; reviews prescriptions and / or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. Shows patience and courtesy to indecisive or difficult customers and patients. Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution. . Demonstrates knowledge of appointment book / scheduling procedures and computer operation / procedures. Handles and files all patient records in an organized... For full info follow application link. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
- APPLICATION INSTRUCTIONS : Apply Online : ipc.us / t / 03AF04AA5C514085 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.
