What are the responsibilities and job description for the Service Advisor position at Lenz Truck - Fond du Lac, WI?
Job description
What we offer you:
- -Competitive salary with incentives for production and training
- -Great benefits; our insurance is affordable both for singles and family
- -Our 401K has an excellent match!
- -Paid Vacations and Paid Holidays
- YOU may be asking, “Can all of this be true?” You can speak right with our Techs if you have questions about working at Lenz. We built one shop in 2010 and many of our team members have been with us since then and those who have joined since plan to make it a career.
Other reasons Service Writers love our shop:
- -State of the art facility under constant improvement
- -OEM scan tools and training for Ford, GM, Mopar
- -Top quality updated aftermarket scan tools, Snap On, Launch, Bartec, Autel
- -Software that works
- -Hunter tire and alignment equipment with tire lifts, all the latest software to keep you working efficiently
- -Technicians and Managers that care and enjoy coming to work
- -We train and promote
- -We have not been out of work in 17 years! No slow days! No low paychecks or ‘bad weeks’
Submit your resume knowing that your contact with us is completely confidential. DO IT TODAY!
Driver's License Required to be considered for this role.
Company Overview
Growing independent automotive dealer searching for more service writers to expand our service operation.
Automotive Service Writer Responsibilities:
- Automotive writers must understand vehicles to assist customers and technicians.
- Selling maintenance of vehicles to ensure proper performance
- Assist and consult with other automotive service writers in working toward customer satisfaction.
- The service writer should be able to interact with customers, explaining any issues found with the vehicle, as well as the options the customer has to rectify the problems found.
Automotive Service Writer Qualifications:
- Must have a valid Driver’s License
- Experience as an automotive technician or service writer preferred
- Good verbal and written communication skills
- Ability to work independently and within a team environment
- Positive can-do attitude with a willingness to help
- Ability to work days, nights, and weekends as needed
- Experienced and aware of the latest automotive technologies
- Automotive Service Excellence (ASE) certification helpful
- Formal automotive training through, vocational, college, technical school, or OEM programs is preferred, and we will train.
- Team-oriented, flexible, and focused on maintaining the best customer service
- Parts catalog experience very helpful.
- Must have a working knowledge of automobiles