Eatery Manager

Company:         Leo’s Market & Eatery

Job Posting:       Eatery Manager                                                               

Location:            Lafayette, Indiana

Reports to:        General Manager                                           

 About Us: 

Leo’s Market & Eatery is a unique concept combining the best features of your local market and convenience store with an always fresh Eatery. We are a leading retail destination offering a wide range of products and services with a commitment to providing exceptional customer service by helping our customers “conquer their day” and meeting the diverse needs of the communities we serve.

 Position Overview:

The Eatery Manager is responsible for managing the daily operations of the always fresh retail Eatery. Working closely with the General Manager, you will ensure efficient operations, excellent customer service, productive team performance and adherence to company standards. The ideal candidate will be a dynamic leader with a passion for food, knowledge of food safety and best practices, operational excellence, customer service, and team development. This position offers exciting opportunities for career growth and development within our dynamic retail environment.

Supervisory Responsibilities:

·        Participates in the hiring, training and development of employees.

·        Participates in performance evaluations that are timely and constructive. 

·        Participates in discipline and termination of employees as needed and in accordance with company policy.

·        Manages the daily workflow of the Eatery.

Primary Responsibilities:

·        Manag all aspects of the Eatery operation, including but not limited to, opening and closing procedures, inventory management, ordering, and compliance with health and safety regulations.

·        Conduct regular inventory counts, stock replenishment and product ordering to ensure adequate inventory levels and minimize out-of-stock situations to drive sales to meet revenue and profitability targets.

·        Ensure employees understand and practice food safety protocols to company standards.

·        Monitor and maintain facility cleanliness.

·        Assist in implementing promotional activities, displays/merchandising and marketing initiatives.

·        Provide exceptional customer service by greeting and assisting customers, addressing inquiries and concerns and resolving issues in a timely and professional manner.

·        Train, coach and mentor store associates to deliver high-quality service and uphold company standards.

·        Adhere to and enforce company policies & procedures, including compliance with safety, security and regulatory requirements.

 Qualifications/Skills/Abilities:

·        Excellent verbal and written communication skills.

·        Excellent interpersonal and customer service skills.

·        Excellent sales and customer service skills.

·        Excellent organizational skills and attention to detail.

·        Excellent time management skills with a proven ability to meet deadlines.

·        Basic financial acumen, including budgeting and cost control.

·        Strong analytical and problem-solving skills.

·        Strong supervisory and leadership skills.

·        Ability to prioritize tasks and to delegate when appropriate.

·        Ability to function well in a high-paced and at times stressful environment.

·        Basic computer proficiency and familiarity with POS systems preferred.

·        Availability to work all shifts, including weekends and holidays, based on business needs, including short notice for store coverage.  

 Education/Certifications and Experience:

·        High school diploma or equivalent.

·        ServSafe Certification required. If you do not currently have this certification, Leo’s Market & Eatery pays for and will coordinate your completion of the program.

·        Proven experience in a leadership capacity within the food and beverage industry, preferably in a retail eatery or restaurant.

Physical Demands:

·        Constantly standing, walking, reaching with hands & arms, using hands and fingers to handle & feel, and talking & hearing. Constantly lifting or exerting force up to five (5) pounds.

·        Frequently stooping, kneeling, crouching, twisting & bending, tasting & smelling. Frequently lifting or exerting force up to twenty-five (25) pounds.

·        Occasionally pushing, pulling, climbing, sitting and lifting. Occasionally lifting or exerting force up to fifty (50) pounds.

Benefits:

·        Health, Dental, Vision, and Life Insurance.

·        Flexible Spending Account Plan.

·        Company paid Short-Term Disability.

·        401(k) with company match.

·        Paid Time Off

·        Education Assistance Program.

·        Employee discounts on purchases at Leo’s Market & Eatery.

 Join the Leo’s Market & Eatery team!

Learn More: https://yourleos.com/work-with-us/

Apply Online: https://app.joinhomebase.com/cmp/leos-market

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Leo’s Market & Eatery is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Leo’s Market & Eatery complies with federal and state disability laws and provides reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR@prideip.com.